ServiceNow SaaS Platform Developer

itD is seeking a ServiceNow SaaS Platform Developer to lead the design and delivery of secure, scalable ServiceNow applications that transform security awareness, remediation, and reporting—driving measurable improvements in visibility, response time, and platform performance. The ideal candidate will bring deep experience in ServiceNow platform development and JavaScript, with a track record of delivering end-to-end applications and robust API integrations.

Location: Remote (US-friendly time zones required)

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Lead end-to-end development of scoped ServiceNow applications, from design through deployment and testing.
• Design and implement secure system architectures and data models to support scalable application delivery.
• Develop and maintain automated test suites to ensure quality, reliability, and regression coverage.
• Integrate ServiceNow with external systems using REST-based APIs and data transformation pipelines.
• Build custom user interfaces where out-of-the-box capabilities fall short, ensuring performant and intuitive UX.
• Analyze, debug, and optimize ServiceNow performance while enforcing platform security standards.
• Collaborate with cross-functional teams to align technical delivery with product and reporting goals.
  
  

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material (blogs, media material).
• Build out material to contribute to the Digital Transformation practice.

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• Attend internal itD networking events (in person and virtual).
• Work with leadership on career fast-track opportunities.
  
  

Required Qualifications And Skills

• 3–5 years of hands-on experience with JavaScript and ServiceNow development.
• Demonstrated experience delivering complete, production-grade applications within ServiceNow.
• Significant experience building complex user interfaces using modern JavaScript frameworks (e.g., Angular, React, Next.js, or similar).
• Proven experience implementing REST-based APIs to and from ServiceNow applications.
• Extensive scripting experience with Glide, AJAX, and Jelly Script.
• Experience creating and securing scoped applications within ServiceNow, including data isolation.
• Experience integrating ServiceNow with relational database systems.
• Test automation experience.
• Systems architecture design experience.
• Native English proficiency and availability in a US-friendly time zone.
  
  

Preferred Qualifications And Skills

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• Advanced proficiency in JavaScript, HTML, and CSS.
• Experience with recent versions of ServiceNow.
• Knowledge of structured databases (PostgreSQL preferred).
• Experience with AngularJS, Angular, and Node.js.
• Strong proficiency using AI tools to accelerate ServiceNow development workflows.
• Knowledge of DevOps tools and practices, including Git for version control and Jenkins for CI/CD.
  
  

Education

• Bachelor’s degree in Computer Science or equivalent work experience required.
  
  

Company Description

About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints.

The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information.

Additional Info

Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!