Senior Business Analyst

PixelChain Vietnam
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AI Summary

Senior Business Analyst role at PixelChain involves collaborating with product managers, analyzing user behavior, and conducting competitor research to improve product performance. The ideal candidate will have 5+ years of experience as a Business Analyst in a tech/product or E-commerce company. Strong analytical and problem-solving skills are required.

Key Highlights
Collaborate with product managers and business teams
Analyze user behavior and transaction data
Conduct competitor and market research
Key Responsibilities
Collaborate with product managers and business teams
Translate business needs into clear, actionable user stories and functional specifications
Conduct competitor and market research
Technical Skills Required
Jira Confluence Figma SQL Google Analytics Mixpanel
Benefits & Perks
Official employment in compliance with UAE labor law
Partial coverage for breakfast and lunch
Relocation package, including flight tickets and 4-8 weeks of accommodation in a company apartment
Nice to Have
Experience working in Agile/Scrum environments
Background in UX research or product analytics

Job Description


Our client is a software development and digital solutions company serving clients across the FinTech, iGaming, and Marketing sectors. The company has successfully delivered 20+ innovative products across 5 international markets, including Brazil, Armenia, Saudi Arabia, and the UAE.

Responsibilities:

  • Collaborate with product managers and business teams to gather, analyze, and document product requirements.
  • Translate business needs into clear, actionable user stories and functional specifications.
  • Work closely with engineering teams to ensure proper understanding and implementation of product requirements.
  • Conduct competitor and market research to identify trends and propose product improvements.
  • Analyze user behavior and transaction data to evaluate product performance and suggest optimizations.
  • Support the QA team during UAT (User Acceptance Testing) to ensure business requirements are met.
  • Facilitate workshops, sprint planning, and backlog grooming sessions with cross-functional teams.
  • Continuously improve documentation processes and internal workflows.


Requirements:

  • 5+ years of experience as a Business Analyst in a tech/product or E-commerce company.
  • Strong understanding of E-commerce platforms, online shopping workflows, and customer journey optimization.
  • Excellent analytical and problem-solving skills.
  • Proficiency in writing clear and concise documentation (BRD, PRD, user flows, etc.).
  • Experience with tools such as Jira, Confluence, Figma, or similar.
  • Strong communication skills able to interface with both technical and non-technical stakeholders.
  • Knowledge of SQL or analytics tools (e.g., Google Analytics, Mixpanel) is a plus.
  • Fluent in English (written and spoken).
  • Nice to Have:
  • Experience working in Agile/Scrum environments.
  • Background in UX research or product analytics.


⟢ Benefits:

  • Official employment in compliance with UAE labor law
  • Partial coverage for breakfast and lunch
  • Relocation package, including flight tickets and 4-8 weeks of accommodation in a company apartment
  • Home visit benefit 4 flight tickets/year to reunite with your family
  • Hybrid working & flexible hours
  • Annual fitness budget for employees
  • Multinational team with members from 16 countries, diverse yet supportive


⟢ Recruitment Process:

  • HR Interview
  • Technical Interview
  • Background Check
  • Offer

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