IT Support Engineer (Fresher)

app and website llc • Nepal
Remote
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AI Summary

We are looking for a motivated and enthusiastic IT Support Engineer to join our team. The ideal candidate should have good communication skills in English and a basic understanding of IT support and server environments. This is a great opportunity for someone who is eager to start their career in IT and grow in a professional environment while working remotely.

Key Highlights
Provide basic technical support for hardware, software, and network-related issues
Troubleshoot system, email, and user access problems
Assist in installation, configuration, and maintenance of IT systems
Key Responsibilities
Provide basic technical support for hardware, software, and network-related issues
Troubleshoot system, email, and user access problems
Assist in installation, configuration, and maintenance of IT systems
Support Windows/Linux servers
Monitor and maintain IT infrastructure and user systems remotely
Help users with password resets, system access, and general IT issues
Assist in basic network troubleshooting (LAN/WAN)
Work with virtualization platforms such as VMware (basic tasks)
Support basic Cisco networking tasks and troubleshooting
Assist in implementing and maintaining cybersecurity best practices
Technical Skills Required
VMware Cisco Cybersecurity
Benefits & Perks
100% Remote / Work From Home
Opportunity to start and grow your career in IT
Hands-on training and real-world experience

Job Description


About Us


Years of Experience in IT Support

IT Support Guy brings years of unique experience in offering high-quality IT support services. Our experienced team is committed to swiftly addressing your IT issues, ensuring that your organization runs smoothly. We take pride in providing creative solutions adapted to your specific requirements, allowing you to stay ahead in the fast-paced digital world. Don’t let IT issues hold you back – with IT Support Guy, you’re in capable hands. Let's achieve your business goals together.


Job Description

This is a remote position.

We are looking for a motivated and enthusiastic IT Support Engineer (Fresher) to join our team. The ideal candidate should have good communication skills in English (Mandatory) and a basic understanding of IT support and server environments. This is a great opportunity for someone who is eager to start their career in IT and grow in a professional environment while working remotely.



Provide basic technical support for hardware, software, and network-related issues

Troubleshoot system, email, and user access problems

Assist in installation, configuration, and maintenance of IT systems

Support Windows/Linux servers 

Monitor and maintain IT infrastructure and user systems remotely

Help users with password resets, system access, and general IT issues

Assist in basic network troubleshooting (LAN/WAN)

Work with virtualization platforms such as VMware (basic tasks)

Support basic Cisco networking tasks and troubleshooting

Assist in implementing and maintaining cybersecurity best practices

Maintain documentation of issues, solutions, and IT procedures




Requirements

Good communication skills in English (Mandatory)

Basic knowledge of IT support and troubleshooting

Basic understanding of servers and networking

Familiarity with VMware, Cisco, and Cybersecurity concepts (basic level)

Ability to work independently in a remote environment

Willingness to learn and grow in IT field

Problem-solving attitude and team player


Benefits

100% Remote / Work From Home

Opportunity to start and grow your career in IT

Hands-on training and real-world experience

Friendly and supportive work environment

Career growth in Networking, Servers, and Cybersecurity


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