AI Summary
Seeking a Senior Linux Server Administrator with French language skills to ensure high-availability and performance of servers. Responsibilities include ticket investigation, root cause analysis, and system administration. Requires 5+ years of experience, B2 French, and B1 English.
Key Highlights
Relocation to Sofia, Bulgaria required (all costs covered)
Focus on server administration, tuning, and high-availability
Requires B2 French and B1 English language proficiency
Key Responsibilities
Provide technical expertise for server administration, tuning and ensure all supported servers maintain high-availability and performance standards.
Gain insight and develop solutions to meet customer’s business needs.
Investigate reported error messages to determine the root cause.
Handle high priority tickets with quick action.
Dispatch tickets to next level support teams when resolution is outside of scope.
Perform telephone and e-mail communication with other resolving teams and client’s IT representatives.
Perform Linux server administration tasks including server restart, service check and restart, syslogs check, and system resource usage check.
Develop shell scripts for evaluation and automations.
Manage systems through virtualization technologies.
Identify and narrow-down NW issues with OS, DB and middleware, familiarity with common NW protocols.
Process alerts in Linux server area and define exceptions.
Coordinate with security departments.
Handle and process more complex tickets.
Perform general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams.
Troubleshoot received tickets from Monitoring tools to find the main cause and resolve or dispatch.
Handle E-mails for service requests, which can result in opening of tickets.
Follow best practice ticket management processes, ensuring tickets owned are handled and updated as per process and every effort is made to make service levels.
Present a positive, effective and flexible contribution to achieving team targets and objectives.
Collaborate with external Resolution Groups, including on-site teams, to ensure service levels are met or exceeded.
Remain well versed in help desk policies, procedures, standards, and documentation.
Resolve Tickets within scope of responsibilities according to defined procedures.
Focus on building good working relationships within the team and other Resolution Groups.
Comply with specific or ad-hoc tasks including answering incoming calls to assist with volumes during volume spikes, outages, etc.
Technical Skills Required
Benefits & Perks
Full relocation support
Professional development
Continuous learning
Nice to Have
Bachelor/master’s degree in computer science / information systems or relevant would be a plus
Job Description
wherewework.bg on behalf of:
Horizons Bulgaria
Senior Linux Server Administrator with French
Horizons Bulgaria is a leading recruitment company with 20+ years of experience in executive search, HR consulting and IT Recruitment. On behalf of our partner – a growing international company with global IT operations – we are looking for a skilled and experienced Senior Linux Server Administrator with French.
Location: Relocation to Bulgaria, Sofia required (all relocation costs are covered by the employer)
Role Overview:
The Senior Linux Server Administrator with French will provide technical expertise for server administration, tuning and ensure all supported servers maintain smooth operations through high-availability and performance standards.
The Senior Linux Server Administrator with French will be working independently or in teams and have the ability to effectively gain insight and develop solutions to meet customer’s business needs.
Linux Server Administrators with French receive tickets, which are automatically generated from notification systems or monitoring tools. Their responsibility is to investigate the reported error messages in order to determine the root cause. Quick action is required, in case of a high priority tickets. In the cases when the Linux Server Administrator with French does not have the rights to resolve the issues, the tickets are dispatched accordingly to the next level support teams. No end-user calls are expected. Telephone and e-mail communication is performed with other resolving teams and client’s IT representatives.
Key Responsibilities:
- Linux server administration with French – server restart, service check and restart; syslogs check; System resource usage check (CPU, filesystem, RAM)
- Familiarity with range of OSs: e.g. Ubuntu, CentOS, RedHat
- Development of shell scripts for evaluation and automations
- Management of systems through virtualization technologies
- Ability to identify and narrow-down NW issues with OS, DB and middleware, familiarity with common NW protocols
- Processing alerts in Linux server area and defining of exceptions
- Coordination with security departments
- Handle and process more complex tickets
- Server Hardware – general hardware failure diagnosis; opening and coordination of hardware cases with the corresponding HW and Data Centre teams
- Ensure that received tickets from Monitoring tools are accordingly troubleshooted to find the main cause and resolved or dispatched
- Handle E-mails – Service requests are received via e-mail, which can result in opening of tickets
- Follow best practice ticket management processes, i.e., ensuring tickets owned are handled and updated as per process and every effort is made to make service levels
- Present a positive, effective and flexible contribution to achieving team targets and objectives
- Collaborate with external Resolution Groups, including on-site teams, to ensure service levels are met or exceeded
- Remain well versed in help desk policies, procedures, standards, and documentation
- Resolve Tickets within scope of responsibilities according to defined procedures
- Focus on building good working relationships within the team and other Resolution Groups
- Comply with specific or ad-hoc tasks including answering incoming calls to assist with volumes during volume spikes, outages, etc.
Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.
- B2 level of written and verbal French
- B1 level of written and verbal English
- 5+ years of experience
- Team player
- Ability to work with little or no supervision
- Ability to proactively learn new technologies, processes, and search for solutions
- Ability to apply analytical and investigative skills to resolve server issues
- Can research and find solutions when encounters unfamiliar technical situations
- Ubuntu, CentOS, RedHat or similar
- Shell scripting
- System Configuration
- Virtualization SW: KVM, Hypervisor, LXC, or similar
- Database (MongoDB, MySQL,Oracle)
- Resource Management: load balancing, optimizing systems performance
Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.
- Bachelor/master’s degree in computer science / information systems or relevant would be a plus
- Full relocation support – all relocation expenses are covered by the employer.
- Opportunity to join a global, multicultural environment.
- Professional development and continuous learning in a high-tech setting.
- Stable, long-term employment within a leading international company.
- A supportive and collaborative team culture.
Horizons owns license No 2119 from 27.09.2016.
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