QA Analyst

About The Company

Modern Tribe is a fully remote digital agency operating within the CloudOne Digital family. We specialize in creating thoughtful, scalable digital experiences with a primary focus on WordPress development, accessibility, and ensuring long-term maintainability of digital solutions. Our company culture emphasizes collaboration over ego, clarity over chaos, and fostering an environment where team members are trusted and empowered to deliver their best work. We are committed to innovation, quality, and continuous improvement, serving clients across diverse industries with tailored digital strategies and solutions. As a forward-thinking organization, we value diversity, inclusion, and professional growth, making us an ideal place for talented professionals seeking to make a meaningful impact in the digital space.

About The Role

The QA Analyst at Modern Tribe plays a crucial role in ensuring the delivery of high-quality, user-centric software products. This position involves developing and executing comprehensive quality assurance strategies, including both manual and automated testing procedures. The QA Analyst collaborates closely with product managers, developers, and technical support teams to identify potential quality risks early in the development process and to implement effective testing solutions. The role requires a proactive approach to continuous process improvement, automation initiatives, and the sharing of best practices across teams. The ideal candidate should possess strong technical expertise, independent judgment, and excellent communication skills to translate complex testing results into actionable insights. This is a permanent, part-time, non-exempt position, with a pay range of $30 to $50 per hour, depending on experience and location.

Qualifications

• 3+ years of experience in software quality assurance, including test design, execution, and automation
• Proven ability to work independently and exercise sound judgment in complex technical environments
• Strong knowledge of WordPress, including setup, administration, and troubleshooting
• Familiarity with web technologies such as HTML, CSS, JavaScript, PHP, and MySQL
• Experience with test automation tools and frameworks
• Excellent analytical and communication skills, with the ability to translate findings into actionable insights
• Experience working remotely within U.S. time zones
  
  

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Nice To Have

• Experience with accessibility standards (WCAG 2.0+), user acceptance testing, or business analysis
• Familiarity with test case management tools such as TestRail or TestCollab
  
  

Responsibilities

• Develop, implement, and oversee quality assurance strategies to ensure software meets functional, usability, and performance standards
• Partner with product and engineering teams to define test objectives, acceptance criteria, and risk mitigation plans
• Design, maintain, and execute automated and manual test frameworks for new and existing features
• Lead continuous improvement initiatives for QA processes, tools, and metrics to enhance efficiency and accuracy
• Analyze and report test results, defects, and quality metrics, providing clear and actionable recommendations
• Participate in planning sessions to identify potential quality risks early and contribute to product design decisions
• Mentor peers on testing best practices, automation strategies, and quality standards

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• Collaborate with development and technical support teams to resolve complex issues and support customer satisfaction
  
  

Benefits

• Traditional and Roth 401(k) plans with company matching
• A collaborative and inclusive team culture
• Consistent and set work hours to support work-life balance
• Challenging, non-redundant daily responsibilities that promote professional growth
• Opportunity to influence how projects and processes are executed
  
  

Equal Opportunity

Liquid Web Inc. is an equal employment opportunity employer. We are committed to providing a work environment free from discrimination and harassment based on age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic. We believe in fostering a diverse and inclusive workplace where all employees are valued and respected.