Lifecycle Email Designer

scale army careers Western Africa
Remote
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AI Summary

Design visually compelling emails for e-commerce DTC brands focused on conversion and click-through rates. Collaborate with creative teams to bring retention strategies to life through thoughtful, user-centered design. 2+ years of design experience required.

Key Highlights
Design visually compelling emails for e-commerce DTC brands
Collaborate with creative teams to bring retention strategies to life
2+ years of design experience required
Key Responsibilities
Design & Execution
Strategic & Collaborative Thinking
Tools & Technical Proficiency
Technical Skills Required
Figma Photoshop Email design best practices User-centered design principles
Benefits & Perks
Fully remote
9 AM - 5 PM EST work hours

Job Description


This role is open to candidates based in LATAM, Africa, and Eastern Europe. Please note that as this role supports U.S.-based clients, candidates must be available to work during U.S. business hours aligned with the client’s time zone.

Our client operates within a dynamic lifecycle marketing environment, supporting fast-growing brands with high-impact retention strategies. Their team focuses on delivering visually compelling, conversion-driven email and SMS campaigns that strengthen customer engagement and drive measurable results. Working collaboratively across creative, strategy, and retention functions, they prioritize user-centered design, innovation, and performance-focused execution.

Location

Fully remote | 9 AM - 5 PM EST

Role Overview

The Lifecycle Email Designer will design visually compelling emails for e-commerce DTC brands focused on conversion and click-through rates, flows, and automations that support lifecycle marketing initiatives. This role collaborates closely with copywriters, strategists, and retention experts to bring retention strategies to life through thoughtful, user-centered design.

Key Responsibilities

Design & Execution

  • Design creative and effective email solutions that support lifecycle marketing efforts.
  • Collaborate with the creative team to solve design challenges and create high-impact email and SMS experiences.
  • Iterate through all project phases, from initial concepts to revisions, ensuring successful campaign launches.
  • Create unique visual elements, including GIFs and animations, to enhance motion and engagement in email designs.

Strategic & Collaborative Thinking

  • Contribute fresh perspectives and strategic thinking to proactively solve design challenges.
  • Apply email design best practices and usability principles to ensure campaigns are user-centered and performance-focused.

Tools & Technical Proficiency

  • Utilize Figma, Photoshop, and other modern design tools to produce high-quality deliverables.
  • Present design concepts and rationale clearly, incorporating feedback and iterating efficiently.

Qualifications

Experience

  • 2+ years of design experience, ideally with DTC brands or agencies.
  • Experience designing email campaigns with knowledge of email design best practices and user-centered design principles.
  • Experience contributing to brand development and applying creative processes to drive results.

Skills

  • Strong proficiency in Figma, Photoshop, and modern design tools.
  • Ability to synthesize, present, and articulate design rationale clearly to clients and stakeholders.
  • Strong multitasking skills with the ability to solve design challenges efficiently.
  • High attention to detail and ability to deliver high-quality work under tight deadlines.
  • Collaborative mindset suited to an iterative, agile, and creative team environment.

What Success Looks Like

  • Consistent delivery of visually compelling email campaigns that drive engagement and conversion.
  • Demonstrate ability to design in Figma and create assets based on clear briefs.
  • Positive feedback from team members and stakeholders regarding design quality and impact on lifecycle marketing efforts.
  • Successful collaboration within a highly iterative and agile creative environment.

Opportunity

This role offers the opportunity to elevate your email design expertise while contributing to retention strategies for fast-growing brands. You will work within a collaborative creative team, refine your skills in performance-driven lifecycle marketing, and play a direct role in delivering campaigns that generate measurable engagement and growth.

Application Process

To be considered for this role these steps need to be followed:

  • Fill in the application form
  • Record a video showcasing your skill sets

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