IT Support Technician - On Site

targeted talent • Canada
Relocation
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AI Summary

Provide day-to-day IT support from the mine site office. Install, configure, maintain, and upgrade computer hardware, software, printers, and peripherals. Troubleshoot network connectivity issues and establish new connections as required.

Key Highlights
Permanent, full-time employment
Competitive salary
Comprehensive benefits package
Key Responsibilities
Provide day-to-day IT support from the mine site office
Install, configure, maintain, and upgrade computer hardware, software, printers, and peripherals
Troubleshoot network connectivity issues and establish new connections as required
Support Microsoft Office applications (Word, Excel, PowerPoint, Visio)
Troubleshoot Microsoft Exchange, Outlook, and Webmail issues
Support wired and wireless networks, including switches, cabling, and Wi-Fi access points
Work with corporate IT teams and other sites on network, systems, and infrastructure projects
Perform daily system and data backups
Proactively create and maintain technical documentation
Ensure site IT operations align with corporate standards, governance, and security policies
Collaborate with senior IT team members to improve systems and network performance
Perform other duties as assigned by management
Technical Skills Required
Microsoft Windows PC and Server operating systems Microsoft Office applications Cisco (CCNA or equivalent) Microsoft Exchange, Outlook, and Webmail Cisco networking equipment Cisco IOS Network switches Structured cabling Network printers
Benefits & Perks
Permanent, full-time employment
Competitive salary
Comprehensive benefits package
Paid vacation and statutory holidays
Retirement or savings plan
Nice to Have
MCSE certification
Hands-on experience with Microsoft Exchange, Outlook, and Webmail

Job Description


Company Description

Targeted Talent specializes in crafting customized recruitment strategies to connect employers and job seekers based on their specific needs and strengths. Our mission is to create opportunities that promote individual growth and organizational success. We value aligning talent with the right roles to encourage satisfaction and development at every stage. At Targeted Talent, we’re committed to fostering meaningful, long-term partnerships for everyone involved.


IT Support Technician- On Site

Start: Immediately

Permanent, Full-Time

Location: Chetwynd, BC - On Site, Relocation Required

Company: Confidential

Salary: Starting at $80,000 annually plus bonuses and cash benefits


Ready to relocate and level up your ITcareer?

Do you enjoy the outdoors and want to live closer to nature?

Are you looking for a stable, long-term role where your skills make an immediate impact?

Think BIG about your career.

You have our commitment to a strong future in IT.


Our confidential client operates a large-scale, safety-focused industrial site in the region and is seeking a hands-on IT Support Technician - On Site to support site-based operations.


If you enjoy being the go-to IT person, solving real problems on-site, and working closely with users in a dynamic operational environment, this role is for you.


What’s in it for you?

  • Permanent, full-time employment
  • Competitive salary
  • Comprehensive benefits package (medical, dental, vision)
  • Paid vacation and statutory holidays
  • Retirement or savings plan (where applicable)
  • Stable employment in a long-term operation
  • Opportunity to work directly with enterprise systems and senior IT teams
  • A role where you can see the results of your work immediately
  • Live where your outdoor and nature-based lifestyle thrives


What is the role?

  • Provide day-to-day, on-site IT support from the mine site office.
  • Act as the primary point of contact for all IT-related issues at the work location.
  • Install, configure, maintain, and upgrade computer hardware, software, printers, and peripherals.
  • Diagnose, repair, or replace damaged hardware and resolve system and application issues.
  • Install and upgrade operating systems and security software.
  • Create and manage user accounts and mailboxes.
  • Troubleshoot Microsoft Exchange, Outlook, and Webmail issues.
  • Support Microsoft Office applications (Word, Excel, PowerPoint, Visio).
  • Troubleshoot network connectivity issues and establish new connections as required.
  • Support wired and wireless networks, including switches, cabling, and Wi-Fi access points.
  • Work with corporate IT teams and other sites on network, systems, and infrastructure projects.
  • Perform daily system and data backups.
  • Proactively create and maintain technical documentation.
  • Ensure site IT operations align with corporate standards, governance, and security policies.
  • Collaborate with senior IT team members to improve systems and network performance.
  • Perform other duties as assigned by management.


What do you need to have?

  • Diploma in Information Technology, Computer Science, or a related field.
  • 3+ years of experience in an ITSupport Technician or Help Desk role.
  • Strong working knowledge of Microsoft Windows PC and Server operating systems.
  • Experience supporting PC, server, and storage hardware.
  • Strong proficiency with Microsoft Office applications.
  • Cisco (CCNA or equivalent) 
  • Microsoft certifications are considered strong assets.
  • MCSE certification is an advantage.
  • Hands-on experience with Microsoft Exchange, Outlook, and Webmail.
  • Experience with Cisco networking equipment, including switches and routers.
  • Working knowledge of Cisco IOS and basic network configuration and troubleshooting.
  • Experience with network switches, structured cabling, and network printers.
  • Hands-on experience troubleshooting Wi-Fi access points and wireless networks.
  • Strong troubleshooting, problem-solving, and decision-making skills.
  • Excellent verbal and written communication skills.
  • Customer-service mindset with the ability to work independently and as part of a team.
  • Valid driver’s license and willingness to travel to site locations as required.


Why apply?

This is a stable, long-term opportunity for an IT professional who enjoys hands-on work, values strong team collaboration, and wants to build a career in a unique operational environment while enjoying an exceptional outdoor lifestyle.




Targeted Talent helps professionals find roles where their strengths, thinking styles, and ambitions truly fit, supporting long-term growth and career satisfaction. We specialize in AEC and IT staff augmentation contracting, permanent staffing and outsourced solutions.


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