Junior Oracle Database Administrator

Excel Nearshore is looking for a Junior Oracle Database Administrator.

You will support database operations for clients Oracle EBS 12.2.11 and associated systems under senior guidance. This hands-on role emphasizes learning, execution, and integrated L1/L2 support in a compliant healthcare environment, contributing to stability and automations.

This is a fully remote and full-time role from Costa Rica working with a major MedTech company from the U.S.

Responsibilities:

• Assist with routine Oracle DBA tasks: Installation, configuration, patching, and basic performance tuning for EBS databases, concurrent processing, and workflows.
• Monitor systems (via tools) for alerts, perform backups/restores, and support DR activities to ensure high availability.
• Monitoring and managing Concurrent Managers, troubleshooting failed or long-running concurrent programs, and coordinating restarts under approved procedures.
• Assisting Senior DBA with concurrent program setup, request groups and basic scheduling adjustments as directed by senior DBA.

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• Participate in application cloning and environment refresh activities, validating application configurations and resolving basic post-clone issues.
• Starting, stopping, and validating EBS application tier services (forms, web, concurrent processing) in coordination with infrastructure teams.
• Support operational health checks for the EBS application layer, identifying configuration or performance anomalies and escalating complex issues to senior DBAs or application owners.
• Handle L1/L2 ticket resolution for Oracle issues (e.g., data errors, user access) during business hours; escalate P1 incidents for on-call.
• Support integrations (EBS with Salesforce, third-party apps) by monitoring data flows and resolving basic synchronization issues.
• Implement security measures: User account management, access reviews, and compliance checks per ISO 27001/HIPAA.
• Contribute to automations: Assist in scripting for routine tasks and AIOPS pilots (e.g., automated alerting).
• Document procedures and participate in CAB; collaborate with POD teams on cross-functional issues.
• Learn from Senior DBA, focusing on medtech-specific impacts (e.g., how DB performance affects supply chain for sensory health devices).

Qualifications:

• 2+ years of Oracle DBA experience, including 1+ years with EBS in on-premises setups.
• Proficiency in PL/SQL, basic tuning, patching, and monitoring tools.
• Understanding of ITIL basics and ITSM ticketing.
• Awareness of PHI/data security in healthcare.
• Strong problem-solving and communication skills; ability to document clearly and seek guidance proactively.
• Bachelor's degree in Computer Science or related.

Certifications:

• Oracle Certified Associate (OCA) DBA required; pursuing OCP.
• ITIL Foundation preferred.