HCM Operations Analyst

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Our Benefits

As a HCM Operations Analyst at Community Health Systems (CHS) - Shared Business Operations, you'll play a vital role in supporting our purpose to help people get well and live healthier by providing safe, quality healthcare, building enduring relationships with our patients, and providing value for the people and communities we serve. Our team members enjoy a robust benefits package including:

• Competitive compensation
• Paid time off for vacations, holidays, and illness
• Comprehensive health insurance (medical, dental, vision, prescription)
• 401(k) retirement savings plan
• Education support and student loan assistance
• Life and disability insurance
• Flexible spending account
  
  

Job Summary

The HCM Operations Analyst is a vital member of the HR Transactional Team, responsible for ensuring accurate and compliant HR operations through managing audits, quality assurance, and system validations. This role serves as the primary liaison between business and IT teams to coordinate mass HR data updates-including acquisitions, global transfers, and corrections-while maintaining alignment with HR policies and regulatory standards. By analyzing HR processes, generating insightful reports, and providing Tier 3 support, the analyst drives operational efficiency and delivers effective solutions that enhance the overall performance of the HR transactional function.

Essential Functions

• Support and manage HR audits and quality assurance activities by ensuring day-to-day HCM operations, payroll processes, and policy administration comply with employment laws, union agreements, and internal standards, while addressing issues, implementing corrective actions, and improving operational efficiency.

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• Execute HCM operational audits and quality assurance activities to support SOX and regulatory compliance, strengthen internal controls, and ensure adherence to employment laws and organizational policies.
• Serve as an HCM Analyst, identifying business needs, analyzing HR processes and data, and translating requirements into effective solutions that drive HCM operational goals, including performing HR technology system validation and testing, documenting business requirements and SOPs, supporting user training and workflows, and executing other duties as assigned.
• Run HR reports, analyze data for accuracy and quality, and support audits to provide insights that drive data-informed HR decisions and improve operations for the HR Transactional Team.
• Serve as the lead coordinator between the business and IT technical teams to perform mass HR data updates, including acquisitions, group global transfers, and group corrections, ensuring accuracy, compliance, and alignment with HR policies and system standards.
• Serve as the primary HCM operations point of contact for end-users, managing stakeholder relationships, resolving Tier 3 system tickets, and ensuring timely and effective solutions to support HCM operations.
• Performs other duties as assigned.
• Complies with all policies and standards.
  
  

Qualifications

• A Bachelor's degree in Human Resources, Finance, Psychology, Business Administration, or related field is required.
• 2-4 years human resources, auditing, or compliance experience required.
• 2-4 years experience managing HCM operations across multiple states, ensuring compliance with diverse state and federal regulations is preferred.
  
  

Knowledge, Skills And Abilities

• Strong expertise in HR compliance related to compensation, payroll, benefits, and wage-and-hour regulations.
• Proficiency with HR systems (e.g., Oracle) and Microsoft Excel.
• Excellent analytical and problem-solving skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to interpret and apply complex human resources, labor, and union-related policies and regulations.
• Demonstrated integrity, confidentiality, and sound judgment.
• Ability to analyze, interpret, and synthesize large volumes of HR and payroll data to inform decisions.
  
  

This is a fully remote opportunity

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.

We know it's not just about finding a job. It's about finding a place where you are respected, valued and where your work is purposeful and fulfilling. A place where your talent is recognized, professional development is encouraged and career advancement is possible.

Community Health Systems is one of the nation's leading healthcare providers. With healthcare delivery systems in 36 distinct markets across 14 states, CHS operates 69 affiliated hospitals with more than 10,000 beds and approximately 1,000 other sites of care, including physician practices, urgent care centers, freestanding emergency departments, imaging centers, cancer centers, and ambulatory surgery centers.

Equal Employment Opportunity

This organization does not discriminate in any way to deprive any person of employment opportunities or otherwise adversely affect the status of any employee because of race, color, religion, sex, sexual orientation, genetic information, gender identity, national origin, age, disability, citizenship, veteran status, or military or uniformed services, in accordance with all applicable governmental laws and regulations. In addition, the facility complies with all applicable federal, state and local laws governing nondiscrimination in employment. This applies to all terms and conditions of employment including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. If you are an applicant with a mental or physical disability who needs a reasonable accommodation for any part of the application or hiring process, contact the director of Human Resources at the facility to which you are seeking employment; Simply go to http://www.chs.net/serving-communities/locations/ to obtain the main telephone number of the facility and ask for Human Resources.

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