Talent Acquisition Operations Manager

inbeat agency • South Africa
Remote
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AI Summary

The Talent Acquisition Operations Manager is responsible for ensuring the smooth operation of the recruitment function, owning recruitment systems, and building reports to drive decisions. This role requires 3-5 years of experience in recruitment coordination, TA operations, or People operations. The ideal candidate will have advanced spreadsheet skills, exceptional organizational skills, and a keen attention to detail.

Key Highlights
Systems & Data Management
Reporting & Analytics
Sourcing Strategy Workbooks
Interview Coordination
Communication & Documentation
Employer Branding Support
Key Responsibilities
Own the administration of Ashby (inBeat ATS) and Loxo (AAG CRM/ATS) — configuration, workflows, permissions, and data hygiene
Maintain data integrity across both platforms, ensuring accurate candidate records, pipeline stages, and requisition data
Provide first-line technical support for any ATS/CRM issues or permissions updates
Identify and implement process optimisations through automation and workflow improvements
Build and maintain functional reports and dashboards in Ashby & Loxo on fortnightly, monthly, and quarterly cadences
Develop comprehensive Sourcing Strategy Workbooks for every new role briefed into the TA team
Coordinate interview scheduling systems for high-priority roles across the Group of Companies
Manage the complex systems for multi-stakeholder panels, calendar alignment, and candidate communications
Track interview completion and ensure data from feedback and interviewers is usefully tracked for improvements
Set up and maintain Slack channels for hiring managers, interviewers, and stakeholders on active searches
Keep our Vacancy Tracker and Job Description folders 100% up to date in Notion
Create, Document & Implement processes, maintaining the TA team's knowledge base
Support the Head of Talent on employer branding and recruitment marketing initiatives
Assist with careers page content, social media, and recruitment campaigns
Coordinate logistics for employer brand events and gather brand assets
Technical Skills Required
ATS/CRM administration Notion proficiency Advanced spreadsheet skills Boolean search logic Recruitment sourcing concepts Slack administration Workflow automation
Benefits & Perks
Unlimited Time Off & Sick Days
Flexible working hours
Fully remote (with the possibility to work from anywhere)
Global team pods & Meetups (meet & work with creatives from all around the world)
Nice to Have
Experience building reports and dashboards within ATS platforms
Familiarity with Boolean search logic and recruitment sourcing concepts
Slack administration or workflow automation experience
Background in agency, creative, or marketing recruitment
Experience supporting employer branding or recruitment marketing

Job Description


About The Role

As the Talent Acquisition Operations Manager at inBeat, you'll be the strategic engine room of our recruitment function... the person who makes sure everything runs smoothly so our Sourcers and Talent Partners can focus on finding and hiring exceptional talent. You'll own our recruitment systems (Ashby, Juicebox, LinkedIn & Loxo), build the reports that drive decisions, create the Sourcing Strategy Workbooks that power our searches, and coordinate how we make our most critical hires.

If you love bringing order to chaos, optimising processes, and making teams more efficient through great, innovative systems and data, this role is for you.

What You'll Be Doing

📊 Systems & Data Management

  • Own the administration of Ashby (inBeat ATS) and Loxo (AAG CRM/ATS) — configuration, workflows, permissions, and data hygiene
  • Maintain data integrity across both platforms, ensuring accurate candidate records, pipeline stages, and requisition data
  • Provide first-line technical support for any ATS/CRM issues or permissions updates
  • Identify and implement process optimisations through automation and workflow improvements

📈 Reporting & Analytics

  • Build and maintain functional reports and dashboards in Ashby & Loxo on fortnightly, monthly, and quarterly cadences
  • Create recruitment metrics covering pipeline health, time-to-fill, source effectiveness, and funnel conversion
  • Deliver executive dashboards for leadership visibility into hiring progress

📓 Sourcing Strategy Workbooks

  • Develop comprehensive Sourcing Strategy Workbooks for every new role briefed into the TA team
  • Include Boolean filters, target company lists, EVP-driven messaging templates, and screening frameworks
  • Maintain a template library for recurring role types to accelerate future searches

📅 Interview Coordination

  • Coordinate interview scheduling systems for high-priority roles across the Group of Companies
  • Manage the complex systems for multi-stakeholder panels, calendar alignment, and candidate communications
  • Track interview completion and ensure data from feedback and interviewers is usefully tracked for improvements

💬 Communication & Documentation

  • Set up and maintain Slack channels for hiring managers, interviewers, and stakeholders on active searches
  • Keep our Vacancy Tracker and Job Description folders 100% up to date in Notion
  • Create, Document & Implement processes, maintaining the TA team's knowledge base

🎯 Employer Branding Support

  • Support the Head of Talent on employer branding and recruitment marketing initiatives
  • Assist with careers page content, social media, and recruitment campaigns
  • Coordinate logistics for employer brand events and gather brand assets

What You'd Need To Succeed

  • 3-5 years of experience in recruitment coordination, TA operations, or People operations
  • ATS/CRM administration experience — ideally with Ashby, Loxo, Greenhouse, or Lever
  • Notion proficiency (or similar documentation tools) — you'll live in here
  • Advanced spreadsheet skills — you can build reports, pivot tables, and analyse data with ease
  • Exceptional organisational skills — you thrive on managing multiple priorities without dropping balls
  • Obsessive attention to detail — data accuracy matters to you
  • Clear communication — you can coordinate across teams and keep everyone informed
  • Tech-savvy — you pick up new systems quickly and enjoy optimising how things work

Nice To Have

  • Experience building reports and dashboards within ATS platforms
  • Familiarity with Boolean search logic and recruitment sourcing concepts
  • Slack administration or workflow automation experience
  • Background in agency, creative, or marketing recruitment
  • Experience supporting employer branding or recruitment marketing
  • A keen interest in AI & Agentic Automation

What You'll Get

  • A pivotal role where your work directly enables a high-performing TA team
  • Exposure to the full recruitment lifecycle and opportunity to grow into sourcing or talent partner roles
  • Work across multiple companies within the Fieldtrip Group Portfolio (inBeat + AAG + Creative Milkshake + Webtonic portfolio)
  • Remote-first culture with a global, collaborative team
  • Direct partnership with the Head of Talent on strategic initiatives

The Benefits

  • Unlimited Time Off & Sick Days
  • Flexible working hours
  • Fully remote (with the possibility to work from anywhere)
  • Global team pods & Meetups (meet & work with creatives from all around the world)
  • High opportunity for growth!

About Inbeat

We're a global, tight-knit team of design-forward, data-driven creatives working with some of the world's leading brands on performance marketing and creator content. We're fast-paced, hands-on, and serious about quality.

In Short: We're a team of exceptional people doing exceptional things, with a relentless appetite for solving bigger problems than we did yesterday

If you love making systems work beautifully, turning data into insights, and enabling teams to do their best work, we'd love to hear from you.

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