Mid-Level Product Owner - ServiceNow Integrated Risk Management

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AI Summary

The Mid-Level Product Owner is responsible for maintaining the product backlog and ensuring alignment with product priorities and roadmap initiatives. This role requires Integrated Risk Management (IRM) knowledge to guide and inform product enhancements, maintenance, and operational efficiencies. The Product Owner will work with stakeholders and the scrum team to ensure stories are in a ready state.

Key Highlights
Maintain product backlog and ensure alignment with product priorities and roadmap initiatives
Guide and inform product enhancements, maintenance, and operational efficiencies
Work with stakeholders and the scrum team to ensure stories are in a ready state
Key Responsibilities
Partners with the Product Manager to understand priorities and features
Ensures the team's backlog aligns to the roadmap
Attends and actively participates in all team Agile ceremonies
Technical Skills Required
Product Backlog Management ServiceNow IRM Agile Product Ownership
Benefits & Perks
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
Remote work
Nice to Have
Jira Cloud
Confluence
User Story Development

Job Description



Primary Job Title:
Product Owner

Alternate/Related Job Titles:
Agile Product Owner
ServiceNow Product Owner
Technical Product Owner
IRM Product Owner
Agile Product Manager

Location:
Framingham, MA, United States

Onsite Flexibility:
Remote

Contract Details (Contract roles only):
  • Position Type: Contract
  • Contract Duration: 10 Months
  • Start: As Soon As Possible
  • Pay Rate: $56.67 - 63.33/Hr
Job Summary:
IT Risk and Compliance (IT RC) is an enterprise function that provides services to reduce IT, regulatory, and compliance risks. The Governance Technology and Enablement team (GTE) supports the IT RC organization with their technology and automation requirements, focused on ServiceNow Integrated Risk Management (IRM).
The GTE team has an implementation focus. The product backlog does not focus on designing software; instead, the team is responsible for implementing and configuring the ServiceNow IRM module to meet business needs while connecting data feeds and extending reporting capabilities.The Mid-level Product Owner is responsible for maintaining the product backlog and ensuring alignment with product priorities and roadmap initiatives. This role requires Integrated Risk Management (IRM) knowledge to guide and inform product enhancements, maintenance, and operational efficiencies.Key Responsibilities:
  • Partners with the Product Manager to understand priorities and features; ensures the team's backlog aligns to the roadmap.
  • Responsible for ensuring that user stories are clear and concise with well-defined acceptance criteria and collaborates with stakeholders and scrum team to ensure stories are in a ready state.
  • Responsible for owning the backlog of user stories including user story creation, refinement, and prioritization.
  • Attends and actively participates in all team Agile ceremonies.
  • Stakeholder management; accountable for scope trade-offs and timeline impacts.
  • Stakeholder management; required to interact with 8-10 stakeholders with varied levels of technical IRM knowledge.
  • Demonstrates working knowledge of the technical environment of ServiceNow IRM.
  • Responsible for accepting User Stories as meeting acceptance criteria during every sprint.
  • Performs acceptance testing at story level and feature level.
  • Writes UAT test scripts.
  • Assists in release planning and supporting processes.
  • Embraces Agile principles and applies a Lean Agile mindset.
  • Ensures team risks and dependencies are identified and managed.
  • Demonstrates critical thinking skills like analytical, problem solving, open-minded, creativity.
  • Responsible for following team process and leveraging tools such as Jira, ServiceNow, and Confluence.
  • Fully Remote, EST working hours required, work within a distributed team environment.
Required Experience:
  • 5-10 years of experience as Product Owner.
  • Demonstrated knowledge and application of Agile principles and frameworks, including Scrum or Kanban teams.
  • Integrated Risk Management (IRM) experience.
  • Working knowledge of the technical environment of ServiceNow Integrated Risk Management.
  • Strong communication and interpersonal skills, both verbal and written.
  • Demonstrated stakeholder management skills.
  • Ability to support a collaborative environment with scrum team and broad stakeholder group.
  • Critical thinking skills including analytical thinking, problem solving, and curiosity.
Nice-to-Have Experience:
  • Bachelor’s degree or similar work experience.
  • Experience working within distributed Agile teams.
  • Experience supporting release planning and user acceptance testing processes.
Required Skills:
  • Product Backlog Management
  • ServiceNow IRM
  • Agile Product Ownership
Preferred Skills:
  • Jira Cloud
  • Confluence
  • User Story Development
  • UAT Test Script Creation
  • Stakeholder Management
Additional Skills:
  • Acceptance testing at story and feature level
  • Risk and dependency identification
  • Lean Agile mindset
  • Release planning support
  • Cross-functional stakeholder collaboration
  • Distributed team environment collaboration
Benefits:
  • Medical, Vision, and Dental Insurance Plans
  • 401k Retirement Fund
About the Client:

Off-Price Apparel and Home Retailer. A Fortune 500 company and the leading off-price apparel and home fashion retailer in the U.S. and worldwide. With over 4,500 stores in nine countries and four e-commerce sites, our client offers various products at unbeatable prices. The company is committed to creating an inclusive workplace and being a responsible corporate citizen.

About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number:
26-02151

Hashtags:
#gttjobs


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