Manage IT vendor relationships, oversee IT budgeting, and track operational risks. Conduct vendor performance reviews and risk assessments. Prepare executive-level business updates and dashboards.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
The Fountain Group, a national staffing firm, are currently seeking a IT Business Operations Manager for a prominent client of ours. This position is fully remote. Details for the position are as follows:
Job Description:
- Pay: 80 - 84.21/hr (W2)
- 9-month assignment with potential for extension based on performance and budget.
- You will be managing IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
- You will conduct vendor performance reviews and risk assessments, identifying opportunities for standardization and strategic sourcing.
- You will oversee IT budgeting, financial reporting, and cost controls, supporting forecasting and alignment with business priorities.
- You will track and manage IT operational risks, expenses, and vendor-related issues, escalating as needed.
- You will support enterprise initiatives, IT staffing plans, onboarding, and professional development.
- You will prepare and deliver executive level business updates, dashboards, and metrics to leadership.
- You will ensure regulatory compliance and cybersecurity vetting for vendors and third-party services.
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- High school diploma/GED required
- 7+ years of experience in IT operations, technology operations, or enterprise operations leadership
- 2+ years supporting large-scale enterprise initiatives
- 2+ years delivering executive-level business updates
- Strong knowledge of IT contract structures, vendor management, and financial management
- Proficient in Excel, PowerPoint, data visualization platforms, and comfortable within a business intelligence ecosystem
- Strong analytical, organizational, and stakeholder management skills
- Experience in pharmaceutical industry strongly preferred
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