SAP Technical Manager

We are seeking an SAP Technical Manager for an exciting permanent full time position. This person will manage the day-to-day operations (as well as projects, enhancements, customizations etc.) of a 12+ person team. This role is ideal for a technically credible leader who has grown from a hands-on SAP technical background (ABAP/Basis/Security) into people and delivery leadership, and who can effectively manage enterprise support operations in a complex SAP environment.

The successful candidate will lead teams responsible for SAP platform support (FICO or HCM/SuccessFactors) across ECC and connected technologies, while also contributing to the organization’s broader modernization journey toward S/4HANA. This position requires a practical leader who understands the real technical work behind the systems being managed and can drive results across support, enhancements, upgrades, issue resolution, and operational improvement.

In the earlier part of your career, you might have worked as an SAP ABAP, Basis, or Security consultant, and over time you evolved into a technical leader.

What You’ll Be Responsible For:

• Lead operational delivery and support for SAP Finance or HR related products and services.
• Manage teams responsible for:, SAP Basis, Security and Authorizations, ABAP/technical development and Business Intelligence.
• Oversee and drive resolution of production incidents, service requests, system issues, performance concerns, technical escalations, platform upgrades and support changes
• Ensure stable, efficient, and reliable support of SAP systems and related applications.
• Work closely with business stakeholders, technical teams, project teams, and senior leadership to coordinate issue resolution and service delivery.
• Provide leadership on support processes, prioritization, accountability, and team performance.

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• Support technical improvement initiatives and help enforce SAP best practices.
• Contribute to the transition from ECC to S/4HANA by helping ensure strong operational readiness and disciplined future-state practices.
• Support audit and control-related activities, including finance application controls, security awareness, and segregation of duties considerations.
• Help prevent the replication of legacy process or technical issues into the future-state SAP landscape.

What You Bring:

• Significant experience working in SAP environments, including finance-related or HR systems and services.
• Demonstrated experience leading SAP technical or application support teams.
• Strong experience in operational support leadership, not only project delivery.
• Practical understanding of SAP enterprise support models and technical delivery.
• Strong communication skills, with the ability to engage effectively with technical teams, business stakeholders, and management.
• Proven ability to drive accountability, ownership, and results in a support environment.

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Preferred/Nice to have:

• Prior technical foundation in ABAP, Basis, Security, or related SAP technical domains.
• Experience supporting SAP Finance or HCM/SuccessFactors areas is ideal.
• PMP/ITIL or SAP Certfication/s
• Understanding of enterprise infrastructure, various databases, interfaces, or cloud concepts at a managerial level.
• SAP Project delivery

What Success Looks Like:

• A stable and well-managed SAP support environment.
• Strong coordination across technical teams and business stakeholders.

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• Improved operational discipline, issue ownership, and team accountability.
• Meaningful contribution to ECC support and the future S/4HANA transition.
• Strong technical leadership without unnecessary complexity or rework.

We are offering:

• Competitive salary
• Pension
• Full & comprehensive benefits package
• Bonuses
• No travel
• World class working facility
• A relocation package for the right person (within Canada)

Please apply today!