IT Support Specialist (Salesforce)

✨ Capitole is celebrating 10 years! We are now more than 1,000 people building an environment where talent is nurtured, recognized, and empowered to grow.

🤝 People First: trust, respect, and professional development.

📉 Employee turnover rate of just 13%, well below the industry average.

💻 Cutting-edge projects with global clients and modern technologies.

📚 Tailored training programs: up to €1,200/year per employee.

🕓 True flexibility to work your way.

💬 Monthly check-ins and annual 360º evaluations to support your growth.

🏥 Private health insurance, flexible compensation, and Wellhub for your overall wellbeing.

💡 Active tech communities to learn and share knowledge.

🎊 Amazing team events (yes, we know how to have fun too 😉).

Interested in joining us? Take a look at this opportunity 👇

We are looking for an IT Support Specialist (Salesforce) to join an international team working for a leading client in the automotive sector. You’ll play a key role in ensuring the stability, performance, and continuous improvement of Salesforce-based systems used worldwide.

What you’ll do

• Diagnose and resolve Salesforce incidents (L2/L3), ensuring system reliability and data integrity.
• Support the evolution of Salesforce applications, including customization, configuration, and functional enhancements.
• Identify recurring issues, risks, and improvement opportunities across the Salesforce ecosystem.
• Collaborate closely with global teams, business stakeholders, and end users.
• Share knowledge and contribute to building an efficient, high-performing support environment.

What we’re looking for

• 2+ years of experience in IT consulting or technical support.
• Solid hands-on experience with Salesforce, beyond basic user support (configuration, customization, troubleshooting).
• Understanding of Salesforce data model, integrations, and workflows.
• Experience with databases (Oracle SQL, PostgreSQL).
• Knowledge of APIs, microservices, or cloud environments (AWS preferred).
• Strong analytical and communication skills.

Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.

• Comfortable working in multicultural, distributed teams.
• Fluent English (C1).

📍 Location: 100% Remote (Spain)

⏰ Schedule: Flexible hours, with short Fridays

🌍 Language: English (working language) — Spanish B2 is a plus

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Feel free to send us your profile, we are excited to meet you! 💙

The employee will adhere to information security policies:

-Will have access to confidential information related to Capitole and the project they are working on.

-Must comply with the security policies and internal policies of the company and the client.

-Must sign an NDA.