Senior Marketing Decisioning Manager

Senior Manager / Director - Marketing Decisioning

Location: Stamford, CT (4-5 days onsite)

• Relocation: Open to candidates willing to relocate

Duration: 3-6 month contract‑to‑hire
Interview Process: Likely 3 rounds

Overview

We are seeking a senior, business‑focused leader to own and scale Pega Customer Decision Hub (CDH) initiatives for Marketing. Pega has recently been stabilized and successfully deployed within Customer Operations for Next Best Action / Next Best Offer, and the Marketing organization is now ready to leverage the platform to automate, optimize, and scale their decisioning and engagement strategies.

This role will act as the primary owner and driver of Marketing's Pega decisioning portfolio-partnering closely with Marketing, Customer Operations, Sales, and Retention stakeholders, while working hand‑in‑hand with an established Pega development team to bring strategy to life.

This is a high‑visibility role with daily executive interaction, reporting directly into a VP, and is ideal for someone who has led large, consumer‑focused Martech or decisioning programs in telecom, financial services, credit, or insurance.

Key Responsibilities

• Serve as the primary business owner for Pega CDH initiatives supporting Marketing
• Partner directly with Marketing, Customer Operations, Sales, and Retention leaders to understand business needs and translate them into actionable decisioning strategies

Looking to advance your Marketing & Sale career with relocation support? Explore Marketing & Sale Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.

• Define use cases, roadmaps, and priorities for how Pega can automate and enhance marketing processes across channels
• Work closely with a dedicated Pega development team to design, deliver, and launch solutions
• Own the entire portfolio lifecycle, including intake, strategy, roadmap planning, budgeting, execution, and launch
• Drive multiple initiatives simultaneously, delegating effectively and ensuring alignment across teams
• Build strong, trusted relationships with senior stakeholders and executive leadership
• Provide executive‑level updates, influence direction, and ensure initiatives deliver measurable business value
• Help shape and scale the team and operating model supporting Marketing decisioning over time

Required Qualifications

• 10+ years of experience leading large‑scale programs, portfolios, or initiatives in a complex enterprise environment
• Strong functional / business leadership background (this is not a hands‑on technical developer role)
• Experience in telecom, consumer credit, banking, insurance, or similarly consumer‑driven industries where decisioning, offers, and customer choice are critical
• Background in MarTech, omnichannel engagement, personalization, or decisioning platforms
• Familiarity with Pega Decisioning Platform or comparable AI‑driven decisioning platforms (e.g., omnichannel decisioning, personalization, or next‑best‑action tools)

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• Proven ability to own and manage budgets, roadmaps, and delivery independently
• Demonstrated success working cross‑functionally and influencing without direct authority
• Strong executive presence and comfort engaging daily with VP‑ and C‑level stakeholders

Nice to Have

• Direct experience with Pega CDH / Next Best Action
• Experience launching decisioning platforms specifically within Marketing organizations
• Prior leadership roles at companies such as telecom providers, credit card issuers, insurers, or large consumer brands

Why This Role

• Opportunity to own and build a high‑impact Marketing decisioning portfolio from the ground up
• Significant executive visibility and influence
• Established, stable Pega platform and development team already in place

Interested in relocating to United State? Check out our comprehensive Relocation Jobs in United State page with detailed relocation packages and benefits.

• Clear path to long‑term leadership role post‑conversion
• Competitive contract rate with strong conversion upside
  

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: https://jobs.beaconhillstaffing.com/eeoc/

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com.

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future™