Digital Marketing & Sales Manager (Clinic & Wellness Business)

WE'RE HIRING DIGITAL MARKETING & SALES  MANAGER (CLINIC & WELLNESS BUSINESS)

Company: SuamiSihat Clinic

Salary: RM6,000 – RM8,000

Location: Subang Jaya (40 minutes from LRT)

Employment Type: Full-time

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THE REAL GOAL OF THIS ROLE

This role exists for one reason:

1. Deliver at least 15 new patients showing up at the clinic every day

2. Build a sales and marketing team that performs, not just looks busy

3. Together with the Head of Doctor and Clinic Managers, to grow each Clinic + Wellness branch to >RM700,000 average monthly revenue

This is not a branding role.

This is not a “run ads and report numbers” role.

You are here to own the entire growth engine, from lead generation to WhatsApp to calls to clinic show-ups to revenue.

If something does not work, you fix it.

If someone cannot perform, you train them or replace them.

If the system is broken, you rebuild it.

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ROLE OVERVIEW

SuamiSihat Clinic is hiring a hands-on Marketing & Sales Manager  to fully own revenue growth across all clinic and wellness branches.

You will work closely with:

- Head Doctor

- Clinic Managers

You will lead:-

- Sales Team (3 pax)

- Performance Creative

-Multimedia Designers (2 pax)

You're expected to run paid ads campaigns & its funnel yourself.

Your responsibility is simple but demanding:

- Bring in qualified leads

- Convert them into actual clinic visits

- Turn visits into paid treatments and repeat clients

You will not manage from slides.

You will manage from numbers, systems, and real outcomes.

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WHAT YOU ARE ACCOUNTABLE FOR

1. Revenue and Patient Growth

- Drive each branch toward >RM700K average monthly sales

- Ensure a minimum of 15 new patients showing up daily

- Improve show-up rate, closing rate, and repeat visits

- Reduce wasted leads and drop-offs across the funnel

2. Full Ownership of Marketing and Sales Systems

- Plan and run campaigns across Meta, Google, TikTok, influencers, content, and community

- Ensure every campaign has a clear flow, example:

Ad → WhatsApp → Call → Clinic Visit

Ad → Form → WhatsApp → Call → Clinic Visit

Ad → Website → Online Booking → WhatsApp → Call → Clinic Visit

- Fix broken funnels, weak scripts, and poor handovers

- Rebuild systems from scratch when needed

3. Sales Team Leadership and Restructuring

- Lead the sales team directly

- Train them on scripts, objections, follow-ups, and closing

- Design and improve:

i) Commission structure

ii) SOPs and scripts

iii) Follow-up flow

iv) Automation and CRM usage

- Make tough decisions when needed:

i) Hire stronger people

ii) Replace underperformers

iii) Restructure the team for performance

4. Daily and Weekly Performance Control

- Track leads, show-ups, conversions, and revenue daily

- Identify where patients drop off and fix it fast

- Improve messaging, offers, landing pages, and follow-ups

- Present clear reports that explain:

i) What worked

ii) What failed

iii) What action will be taken next

5. Patient Experience Alignment

- Ensure marketing promises match clinic reality

- Align sales scripts with doctors, front desk, and operations

- Improve patient trust and reduce no-shows

- Make the journey smooth from online to offline

6. Growth Opportunities and Partnerships

- Build influencer and referral systems that actually convert

- Develop partnerships with companies, communities, and KOLs

- Strengthen brand trust both online and offline

7. Dashboards and Forecasting

- Build simple, real-time dashboards for:

i) Leads

ii) Show-ups

iii) Conversion rates

iv) Revenue

v) CAC and LTV

- Prepare weekly and monthly reports for management

- Use data to guide decisions, not opinions

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WHAT SKILLS YOU MUST HAVE

You must be hands-on, not theoretical. You should be comfortable with:

- Meta Ads, Google Ads, TikTok Ads

- WhatsApp and phone-based sales closing

- CRM systems and follow-up flows

- Funnel tracking and performance reporting

- Managing and pushing teams to perform

- Making uncomfortable decisions when results are not there

Experience in healthcare or wellness is a strong advantage, but performance matters more than industry.

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EXPERIENCE REQUIRED

Must-have:-

- At least 8 years experience in marketing, sales leadership, or both

- Proven results in driving revenue, not just traffic

- Experience managing sales teams and conversion systems

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WHAT WE OFFER

- A fast-growing men’s health company with real impact

- Full authority to build and lead the growth engine

- Clear targets and decision-making power

- Office near LRT Subang Jaya

- Unlimited coffee

- Free Ogawa massage sessions

- Free men’s health supplements

- Weekly sports activities

- PS5 for stress relief

- Internal training and leadership growth

- Annual salary review

- Opportunities to scale across multiple branches

- Relocation support when required

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APPLY NOW

Send your resume to hr@suamisihat.com

WhatsApp: +6010-861-4652

If you are driven by results, ownership, and building systems that actually work,

we want to speak to you.