User Interface (UI)/User Experience (UX) and Communications Designer

Overview

GovCIO is currently hiring for a User Interface (UI)/User Experience (UX) and Communications Designer to support the Product Delivery Service (PDS) Front Office, the Office of the Chief Technology Officer (OCTO), and the Chief AI Officer (CAIO).

This position is part time and will be fully remote within the United States.

Responsibilities

This role blends user experience design, visual design, and strategic communications, helping translate complex technology and AI initiatives into clear, engaging digital and visual experiences that support VA’s mission of improving Veterans’ lives through better software and technology.

The designer will support PDS, OCTO and CAIO leadership and product teams by developing website designs, digital experiences, visual storytelling, and communications materials that strengthen VA’s technology and AI brand presence, improve clarity of technical initiatives, and enhance how innovation is communicated across the organization and to external audiences.

The successful candidate will thrive in a fast-paced, mission-driven environment, balancing multiple priorities while delivering polished design assets that support leadership communications, digital products, and strategic initiatives.

• Design and maintain modern, user-focused web experiences across PDS, OCTO and CAIO digital properties, including SharePoint and public-facing sites.
• Support website redesign and content organization to improve usability, accessibility, and engagement.
• Translate complex technical data and program metrics into compelling visualizations that support leadership decision-making and public communication.
• Create dashboards, charts, infographics, and visual summaries that communicate impact, outcomes, and innovation across key VA initiatives.
• Collaborate with portfolio leads, product managers, and stakeholders to design user-centered digital experiences.
• Conduct user research and apply insights to improve workflows, interfaces, and digital tools.
• Ensure all designs meet Section 508 accessibility requirements and align with the VA.gov Design System where applicable.
• Work closely with PDS Front Office, OCTO and CAIO leadership, communications teams, and product teams to support evolving priorities.
• Participate in Agile workflows, design reviews, and stakeholder discussions to iterate quickly and deliver high-quality solutions.
  
  

Qualifications

Required Skills and Experience

• Bachelor's with 8+ years (or commensurate experience)
• 7+ years of professional design experience
• 5+ years of UI/UX design experience
• Strong portfolio demonstrating digital design, visual storytelling, and UX/UI work
• Experience designing websites, digital experiences, and communications materials
• Experience with design and prototyping tools such as InDesign, Adobe Creative Cloud, Figma, Sketch, or similar
• Experience creating data visualizations and visual communications for technical or executive audiences

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• Understanding of Section 508 accessibility standards
• Strong communication skills with the ability to translate complex technical concepts into clear visuals and narratives
  
  

Preferred Skills And Experience

• Experience supporting technology, AI, or innovation initiatives
• Experience working with the Department of Veterans Affairs or other federal digital services
• Familiarity with VA.gov Design System standards
• Experience designing SharePoint sites or enterprise digital platforms
• Experience working within Agile software development environments
• Experience with tools such as JIRA, Github, Rally, ServiceNow Agile, or similar
• Agile certification (CSM, PMI-ACP, SAFe Agilist, or similar)
  
  

Clearance Required

Ability to obtain and maintain a Suitability/Public Trust clearance.

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here’s what you can expect:

During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

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• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application
  

Employee Perks

Benefits

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment
• Available to full-time employees
  
  

Our employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range: USD $70.00 - USD $75.00 /Hr.