Senior Business Analyst for Comprehensive Child Welfare Information Systems

Job Title: Senior Business Analyst (Comprehensive Child Welfare Information Systems)

Location: 100% Remote

Employment Type: Contract Duration: April 1, 2026 – September 30, 2026

Client: Mississippi Department of Child Protection Services (MDCPS)

About the Opportunity

The Mississippi Department of Child Protection Services (MDCPS) is embarking on a transformative initiative — deploying natural language processing (NLP) and machine learning to modernize how child welfare intake cases are triaged and managed. This proof-of-concept has the potential to reshape how the State protects its most vulnerable children, and we are looking for a Senior Business Analyst who wants to be at the center of that change.

This is a fully remote, high-impact engagement where your work will directly influence child safety outcomes across the State of Mississippi.

REQUIRED QUALIFICATIONS

• Bachelor's or Master's degree in Business Administration, Finance, or a related field.
• Minimum 10 years of experience in a Business Analyst role for state, local, or corporate clients.
• Proven expertise delivering CCWIS solutions, including intake processes, call center operations, and case actioning.
• Hands-on experience in the design, configuration, and delivery of at least two (2) COTS CCWIS systems, including systems by RedMane Technology.
• Demonstrated ability to advance strategy and devise tactics to achieve incremental goals.
• Familiarity with data systems commonly used by Child Protective Services agencies.

PREFERRED SKILLS & COMPETENCIES

• Skilled at conducting workshops, interviews, and discovery sessions.

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• Ability to map workflows, analyze business outcomes, and devise improvements that minimize cost and labor while improving outcomes.
• Proven track record of successful collaboration with technical team members.
• Experience using Agile methodologies to manage complex development projects.
• Strong written and verbal communication skills.
• Experience quantifying business value through measured data and key metrics.
• Skill in identifying key stakeholders at all organizational levels and securing their support.
• Ability to translate high-level requirements into actionable day-to-day tasks.
• Proficiency in budget management, scope control, risk mitigation, and delivery.
• Ability to produce clear, professional documentation.
• Knowledge of algorithm design, implementation, and testing — a plus.