ServiceNow Implementation Consultant

Company Description

Sirian Group is a specialized IT staffing and career development company, supporting international students and skilled professionals in the U.S. We provide comprehensive training in in-demand technologies, job placement assistance, and H1B visa sponsorship for eligible candidates. Our flexible staffing solutions, including contract, contract-to-hire, and direct placement, connect top talent with leading U.S. companies. By fostering growth for global professionals and empowering businesses with pre-vetted IT talent, Sirian Group creates a bridge between opportunity and innovation.

This role requires a dedicated ServiceNow Implementation Consultant to serve as the subject matter expert (SME) for the Sourcing and Procurement Operations (SPO) module implementation. The Consultant will work with an implementation partner, and Procurement stakeholders to design and build the successful implementation, configuration, and adoption of SPO functionalities across the organization, ensuring the platform effectively addresses the complex business needs. This position emphasizes partnering with the Procurement Team and the ServiceNow Solutions Architect to translate detailed business requirements into scalable, best-practice solutions, focusing on process optimization and increased efficiency through automation.

Key Skills, Requirements and Competencies:

1. Bachelor's degree in Information Technology or a relevant technical field.

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2. ServiceNow Certified Implementation Specialist (CIS) for Sourcing and Procurement Operations, or equivalent experience.
3. At least 8+ years of experience working with the ServiceNow platform, with strong, specific experience guiding the implementation and providing deep support for the SPO module.
4. Good familiarity with ITSM and the general ServiceNow platform.

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5. Strong understanding of ITIL principles and practices.
6. Experience in defining and managing requirements for ServiceNow integrations.
7. Excellent analytical, problem-solving, and consultative communication and interpersonal skills.