Product Owner - Billing & Finance

Akkodis is seeking a Product Owner, preferably from Insuarnce background, for a fully remote contract role.

Duration: 12 Months + Possible Extension/Conversion

Location - Boston, MA 02116 (Remote)

Pay Range: $80 – $85 per hour on W2 (The rate may be negotiable based on experience, education, geographic location, and other factors.)

Required: Payment experience

Preferred: Previous insurance experience, understanding insurance elements is highly preferred.

Job Description:

Servicing Billing & Finance

Product Owner II

Focus: Lead the Billing Payments capability on our roadmap and drive the transition to The One Billing Ecosystem (TOBE). Define strategy, prioritize the payments backlog, and deliver integrated solutions that connect and rationalize legacy billing systems across all lines of business, collaborating with engineering, design, data, operations, and business stakeholders to reduce legacy dependence for customers, agents, and partners.

Have experience owning billing or payments products, translating business and regulatory requirements into clear user stories and success metrics, and working in Agile teams to deliver measurable outcomes; familiarity with payment processing, reconciliation, APIs, and security/privacy standards is a plus.

Overall Product Owner Roles at Liberty Mutual:

As a member of the Agile team, the Product Owner represents the voice of the customer and the organization through the delivery of business value. This person works closely with stakeholders (business and technology), including LOB leadership, to define and prioritize features and stories, ensuring alignment with customer needs and organizational goals. This person understands customers` problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work. The Product Owner is the team member always communicating with stakeholders to ensure an aligned understanding of how the squad/team can provide the highest value to the customer through the lens of the portfolio. This person collaborates with squads/teams, technologies, and architects across portfolios to develop a deep understanding of the technologies and systems they support.

In these roles, you can expect to:

• Collaborates to create product vision and alignment with strategic priorities with stakeholders. Contributes to the development of the portfolio vision. Communicates product and portfolio vision to their squad/team and other squads/teams outside their portfolio/functional area.

• With the squad/team, collaboratively accountable for developing and achieving product-level KPIs. Manages product(s) with a moderate degree of strategy, scope, and complexity.

• Owns and maintains the product backlog and is accountable for its contents and prioritization. Accountable for clear, actionable user stories.

• Sets priorities and actively participates in squad/team quarterly planning. Collaborate with more senior Product Owners to set priorities for portfolio quarterly planning.

• Sets expectations with stakeholders for delivery of new capabilities, features, and functionalities. Participates in squad/team demos, retrospectives, and all other ceremonies.

• Works daily with the agile working group, clarifying business requirements, removing roadblocks, constantly communicating, and supporting alignment around product strategy.

• Collaborates with IT and business leadership to align development and business goals and priorities while working with stakeholders and squad/team to remove roadblocks to execution. Resolves open issues/questions quickly and efficiently.

• Monitors and maintains the product health, supporting long-term product viability and efficiency, and balancing long and short term and costs with desired outcomes.

• Analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.

• Understands regulatory, compliance, and other industry constraints on the product and prioritizes accordingly. Negotiates with internal and external squads/teams to ensure priorities are aligned across squads/teams both within and outside the portfolio.

• Collaboratively builds the squad/team product roadmap, contributes to strategy inputs from stakeholders. May contribute to program/portfolio level planning. Influences stakeholder expectations for delivery of new capabilities, features, and functionalities.

• Communicates expected value and any changes in value to be delivered in each iteration (sprint, monthly, quarterly, etc.) based on the squad/team-determined capacity.

• Leads customer-driven design and usability testing for the squad/team. Collaborates on CDD and UT across the portfolio. Ensures a well-positioned product through market & industry analysis.

Requirements

• Knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, humanities etc.) and a minimum of 3 to 5 years direct experience with agile teams as well as 7 years in business, technology, or consulting.

• Able to depict and explain the importance of complex ideas, issues and designs to varied audiences; educate SBU/department(s) on business vision and plan and the impact of change.

• Able to influence a diverse group of stakeholders; strong leadership skills.

• Able to make difficult and quick decisions daily.

• Strong problem solver with demonstrated ability to lead a team to push the solutions and progress.

• Experience in the insurance industry preferred.

• Knowledge of relevant products and portfolio preferred.

• Strong experimental mindset to drive innovation amongst uncertainty.

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client.

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.akkodis.com/en/privacy-policy.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

· The California Fair Chance Act

· Los Angeles City Fair Chance Ordinance

· Los Angeles County Fair Chance Ordinance for Employers

· San Francisco Fair Chance Ordinance