Senior Sales Engineering Manager

About Zscaler

Zscaler accelerates digital transformation to ensure our customers can be more agile, efficient, resilient, and secure. As an AI-forward enterprise, we are constantly pushing the envelope, leveraging the world’s largest security data lake to power our cloud-native Zero Trust Exchange platform. This innovation protects our customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Here, impact in your role matters more than title and trust is built on results. We say, impact over activity. We seek innovators who actively use AI to amplify their impact and who thrive in an environment where we leverage intelligent systems to stay ahead of evolving threats. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership, and accountability.

We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges, and want to be part of the team that’s helping to secure the AI age, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.

We are looking for a seasoned Senior Sales Engineering manager to join our Alpine team. This is a fully remote role based in Zurich, Switzerland, reporting to the Senior Director, Solutions Consulting in our Solutions Consulting department.

You will define and drive the regional technical-win strategy in partnership with Sales leadership, ensuring consistent, high-quality pre-sales execution across priority accounts. The Senior Sales Engineering Manager will lead and develop a team of Sales Engineers and orchestrate cross-functional partners to deliver customer outcomes and influence product direction through structured field feedback. You will standardise repeatable pre-sales plays and solution frameworks, and communicate complex value clearly to VP/C-level stakeholders to accelerate deals and long-term adoption.

What You’ll Do (Role Expectations)

• Own the end-to-end pre-sales motion and ensure the Sales Engineering team delivers consistently high-quality, value-based customer engagements that accelerate pipeline and close outcomes
• Build a high-performing, engaged SE team through coaching and 1:1s, with clear development plans, continuous feedback, mentoring, and defined career progression
• Partner with customers across markets to deliver network, security, and application access transformation with Zscaler, while serving as their trusted voice to influence product direction internally
  
  
  

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

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• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.
  
  
  

What We’re Looking For (Minimum Qualifications)

• 8+ years enterprise pre-sales / solutions engineering experience (security, networking, cloud, or SaaS) across complex, multi-stakeholder deals
• 5+ years leading and developing Sales Engineers (hiring, coaching, performance, career growth)
• Proven ability to run the regional pre-sales motion: pipeline support, deal strategy, and forecasting partnership with Sales
• Strong executive customer leadership: workshops, outcome-based storytelling, and clear communication to senior stakeholders
• Deep security/networking foundation (e.g., Zero Trust, identity, secure connectivity, cloud security) with strong cross-functional collaboration and willingness to travel
  
  
  

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience leading enterprise security/cloud pre-sales teams in a high-growth SaaS environment (multi-country/multi-market a plus)
• Demonstrated ability to scale and develop an SE organization (hiring, onboarding, enablement, repeatable plays, career frameworks)
• Deep domain expertise in Cyber Security with strong customer architecture and transformation credibility
  
  
  

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Benefits

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!
  
  
  

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.