Technology Consultant 2 - Healthcare Payer Domain

The Infosys Healthcare unit is dedicated to transforming the healthcare industry by leveraging cutting-edge AI-driven solutions to simplify complexities and enhance patient experiences. We focus on creating connected ecosystems, optimizing operations, and delivering superior care across all touchpoints. Join us to be a part of a team that is at the forefront of healthcare innovation, driving down costs while improving patient outcomes.

In the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:

• Support the requirements elicitation process by documenting assigned business requirements in accordance with provided guidance.
• Facilitate software application design discussions and document design decisions to guide the technical team in developing effective test strategies and solutions.
• Participate in testing new features and performing regression testing on existing applications, ensuring system stability and quality.
• Demonstrate a strong understanding of Healthcare Payer business processes across all domains, including Benefits, Enrollment, Claims, Provider Management, Clinical & Utilization Management, and Digital.
• Possess hands-on experience in System Integration Testing (SIT), User Acceptance Testing (UAT), and Business Testing for large-scale program implementations, with QNXT as the core processing system and associated peripheral applications.
• Execute end-to-end testing of healthcare payer applications and coordinate with IT and business teams to ensure timely completion and achievement of testing objectives.
• Have mandatory experience with EDI transactions, including 834, 835, 837 (Professional/Institutional), 270/271, and 276/277.
• Demonstrate experience in managing and supporting large program implementations.
• Perform advanced-level risk identification, management, and mitigation activities.
• Implement and manage test strategies, test planning, resource allocation, defect management, reporting, risk communication, and governance processes.
• Have experience executing test automation involving high volumes of data.
  
  

Nice To Have Skills

• GenAI – Github copilot automation skills
• Experience in using JIRA, JQL.
• Experience in developing Test scripts using Selenium, C#, Python
• Experience working in EDIFECS, QNXT products
• Knowledge and hands on experience in testing legacy modernization projects.
  
  

Your contribution to the team

• A collaborative spirit and excellent communication skills.
• The ability to handle end to end STLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable testing tasks.
• A passion for testing and ensuring quality in software
• A proactive approach to testing, environment management, and risk management

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• The ability to work with cross-functional teams and do software testing.
  
  

Required/Basic Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.
  
  

Preferred Qualifications

• Healthcare payer domain experience
• Strong in Claims, Encounters, Payment and all the EDI transactions – 837, 835, 999, 270, 272
• Strong experience working with QNXT, EDIFECS application
• Strong SQL Skills
  
  

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The candidate must be located within commuting distance of Richardson, TX or willing to relocate to the area.

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off
  
  

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email or face to face. Travel may be required as per the job requirements.

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.