Technical Director for Commerce and Experience (XC) Service Line

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.

We Are Proud Of

• The work we do and the innovation we drive
• Our values of share, care and dare
• A workplace culture that fosters creativity, diversity and autonomy
• Our borderless, global framework, which enables seamless collaboration
  
  

The role

As a Technical Director within our Commerce and Experience (XC) service line, you will serve as a strategic technology leader, driving architecture, delivery excellence, and innovation across complex, multi-region client engagements. You will be instrumental in shaping scalable, secure, and future-ready solutions that align with business goals and emerging technology trends. This role is ideal for a technologist who thrives at the intersection of enterprise architecture, delivery leadership, and client engagement—and who is passionate about mentoring teams and influencing global technology strategy

You Will Thrive In This Role If You Are

• A curious problem solver who challenges the status quo
• A collaborator who values teamwork and knowledge-sharing
• Excited by the intersection of technology, creativity and data
• Experienced in Agile methodologies and consulting (a plus)
  
  

Role Responsibilities

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Technology Strategy & Architecture

• Lead the design and validation of enterprise-grade architectures across cloud, digital platforms, and AI-enabled ecosystems. - Evaluate and recommend emerging technologies, ensuring alignment with client goals and industry best practices. - Serve as the final authority on technical feasibility, scalability, and integration strategy.
  
  

Delivery Leadership

• Oversee technical delivery across global, cross-functional teams, ensuring quality, performance, and client satisfaction. - Establish governance frameworks, risk mitigation strategies, and delivery KPIs. - Act as a technical escalation point and unblock delivery teams when needed.
  
  

Client & Partner Engagement

• Collaborate with client stakeholders to translate business needs into actionable technical roadmaps. - Support pre-sales and solutioning efforts, including estimation, architecture design, and proposal development. - Build and maintain relationships with strategic technology partners and platform vendors.
  
  

Practice Development & Talent Growth

• Mentor and coach technical leads, architects, and engineers across regions. - Drive certification programs, learning plans, and career development initiatives. - Contribute to internal knowledge sharing, case studies, and reusable solution assets.
  
  

Key Performance Indicators (KPIs)

• Utilization Optimization: Maintain or improve team utilization rates across engagements.\
• Certification Growth: Increase the number of team certifications in priority technologies (e.g., cloud, AI, DevOps) by X% annually.

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• Solution Quality: Ensure architectural integrity, scalability, and maintainability across all delivered solutions.
• Individual Billability: Maintain a minimum of 60% individual billable utilization.
• Sales Pipeline Contribution: Actively participate in pursuits contributing to at least $5M in unweighted pipeline annually.
  
  

Must Have Qualifications

To be considered for this role, you must meet the following essential qualifications:

• 10+ years of experience in enterprise technology leadership, preferably within a consulting or systems integration environment.
• Proven expertise in cloud platforms (e.g., Azure, AWS, GCP), enterprise architecture, and modern application development.
• Strong understanding of AI/ML integration, DevOps, and platform engineering.
• Experience leading distributed teams and managing multi-million-dollar engagements.
• Excellent communication and stakeholder management skills.
• Experience with React, Node.js and .Net Stacks
• Advenced French speaking skills.
  
  

Nice To Have Qualifications

• TOGAF, AWS/Azure/GCP Architect, SAFe, PMP, or equivalent.
  
  

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If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.

The Benefits

Beyond a competitive compensation package, we offer:

• Flexibility, with remote and hybrid work options (country-dependent)
• Career advancement, with international mobility and professional development programs
• Learning and development, with access to cutting-edge tools, training and industry experts
  
  

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps.

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com.

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.

Are you ready to create what’s next? Join us.