Klaviyo Implementor

Retention Harbor is a Klaviyo Platinum Partner email and SMS marketing agency working exclusively with DTC ecommerce brands. We're looking for a detail-oriented Klaviyo implementor to handle the technical execution of email programs across a portfolio of ecommerce clients. This is a pure execution role — you'll be the person who builds everything in the platform and keeps client programs running smoothly.

• Build and maintain email flows including Welcome Series, Abandoned Cart, Browse Abandonment, Post-Purchase, and Win-Back


• Implement email designs from Figma into Klaviyo accurately and on time


• Create and manage signup forms including pop-ups, embedded forms, and landing page integrations


• Build and maintain audience segments based on behavior, purchase history, and engagement


• Set up and schedule one-time campaigns across multiple client accounts


• Pull performance reports and identify drop-off points or technical issues


• QA all emails across devices and email clients before deployment

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• Manage Shopify-Klaviyo integrations including app configuration and event tracking

• 2+ years of hands-on Klaviyo experience building flows, campaigns, and segments


• Experience implementing email designs from Figma into Klaviyo


• Familiarity with Shopify and Klaviyo integration setup


• Strong attention to detail and ability to manage multiple client accounts simultaneously


• Comfortable working async in a remote-first environment


• Strong written English for internal communication and documentation


• Experience with signup form setup and list management

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• Ability to pull and interpret Klaviyo analytics

• Fully remote, async-first environment


• Stable long-term role with a focused high-performance team


• Direct exposure to a wide range of DTC ecommerce brands


• Clear scope, clear expectations, and room to grow as the agency scales

If you have real hands-on Klaviyo experience and thrive in a fast-paced execution role, we'd love to hear from you. After applying you'll complete a short assessment covering your technical Klaviyo knowledge and problem-solving approach — this takes roughly 30–40 minutes. Top performers move to a 15-minute screening call followed by a paid trial project.