Automation Specialist

BrainRocket is a global company creating end-to-end tech products for clients across Fintech, iGaming, and Marketing. ‍Young, ambitious, and unstoppable, we've already taken Cyprus, Malta, Portugal, Poland, and Serbia by storm. Our BRO team consists of 1,300 bright minds creating innovative ideas and products. We don’t follow formats. We shape them. We build what works, launch it fast, and make sure it hits.

We are seeking an Automation Specialist to streamline, scale, and support internal IT operations by building robust automation workflows, integrations, and dashboards. This role is crucial in enabling our System Administrators and Endpoint Engineers to work more efficiently, while also driving innovation in collaboration with AI bot initiatives and monitoring systems.

✅ Responsibilities

✔️Design, build, and maintain automation workflows for internal IT processes including employee onboarding/offboarding, system provisioning, and service account management.

✔️Develop custom integrations across systems that lack native SSO or APIs, ensuring secure and efficient synchronization.

✔️Work closely with the AI IT Bot project team to build back-end workflows, API connections, and bot triggers.

✔️Automate global IT routine tasks through scripting and tools like n8n, Python, Bash, and PowerShell.

✔️Create dashboards and a real-time "Operations Centre" in Grafana, integrating alerts, logs, and performance data from Zabbix, SQL sources, and custom tools.

✔️Collaborate with Endpoint Engineers to write or improve automation scripts for device management, security compliance, and patching.

✔️Serve as a go-to expert on internal tool automation and cross-functional scripting support.

✔️Monitor performance, troubleshoot failed automations, and continuously improve reliability and coverage.

✔️Document solutions, integrations, and best practices to enable broader adoption.

✅ Requirements

✔️3+ years of experience in automation engineering, scripting, or DevOps-related roles.

✔️Strong hands-on skills with Python and either Bash or PowerShell scripting.

✔️Experience building workflow automations with tools like n8n, Zapier, or custom scripts.

✔️Solid understanding of RESTful APIs, token-based auth, and webhooks.

✔️Ability to work with SQL queries for reporting and data manipulation.

✔️Familiarity with Grafana, Zabbix, or similar monitoring/visualization tools.

✔️Analytical mindset and attention to detail with a strong problem-solving attitude.

✔️Proactive communication skills and comfort working in a cross-functional environment.

💡 Would Be a Plus

✔️Experience automating onboarding/offboarding flows in systems without SSO/AMS.

✔️Familiarity with AI/Chatbot platforms and backend integrations.

✔️Understanding of Identity Management and Role-Based Access Control (RBAC).

✔️Experience with CI/CD pipelines and git-based workflow management.

✔️Previous involvement in IT infrastructure automation or endpoint lifecycle management.

✅ We offer excellent benefits, including but not limited to:

🏢 Modern office in New Belgrade

🏝 24 vacation days annually

🤒 6 sick days without medical certificate

🏥 Premium Health Insurance (coverage up to 5,000 EUR annually)

🎉 Special occasion gifts: birthday, wedding, newborn

📚 Learning & Development budget (for conferences, courses and certifications)

🌍 Corporate events: international parties, team buildings, activities

📈 Career growth opportunities in a fast-growing company

✈️ Relocation package for international candidates

🏋️ Sports package (FitPass membership)

🗣️ Language classes: Serbian (company-covered)

Join Brainrocket and rock with us! 🚀

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