Cloud Computing Operations Engineer

Responsibilities

·Service Reliability: Monitor and maintain Tencent Cloud's computing related products in North American region to ensure stability and reliability.

Service Deployment & upgrade: Utilize tools or platforms such as CI/CD, intelligence, and data to improve the overall efficiency of the operations team, drive products deployment,upgrade and architecture optimization in region.

Troubleshooting: Participate in the troubleshooting of computing products and resolve problems encountered by customers in the region.

·Automation & Monitoring: Develop scripts, tools, and services to monitor, analyze, and enhance service quality and operations.

·Process Improvement & Documentation: Re-engineer and document operational processes to improve service efficiency and delivery.

Requirements

·Bachelor's degree or higher in Computer Science or a related field.

·5+ years of experience in computing,virtualization,containers etc technologies at enterprise or cloud industry.

·Deep understanding of Linux operating systems, including kernel, memory, processes, threads, IPC, and signals, with strong troubleshooting skills.

·Proficiency in standard networking protocols and components such as HTTP, DNS, TCP/IP, ICMP, Subnetting, and Load Balancing.

·Strong understanding of hardware performance and how it impacts system operations.

·Proficiency in at least one scripting language, such as Python or Shell, with a proven track record in automation.

·Ability to take ownership of issues, troubleshoot independently, and find creative solutions or escalate when needed.

Preferred Experience:

·Extensive experience in kernel and KVM fault debugging, and proficiency in virtualization technologies such as KVM/Docker.

·Contributions to open-source projects are a plus.

·Preference for candidates with Tencent Cloud Qualification Certificate or equivalent qualifications.

The base pay range for this position in the state(s) above is $115,800 to $160,000 per year. Actual pay is based on market location and may vary depending on job-related knowledge, skills, and experience. A sign-on payment, relocation package, and restricted stock units may be provided as part of the compensation package, as well as other medical, financial, and/or other benefits, dependent on the specific position offered.