Senior Business Operations Manager

About Wishlink

Wishlink is on a mission to revolutionize the creator economy and redefine how people shop. We're all about providing every user with a highly personalized shopping experience guided by creators, so they can find exactly what they want, in a very short time, while improving their online shopping experience severalfold. We are shaping a new era at the intersection of two of the most prominent aspects of the internet- e-commerce and social media.

Team and Investors

Wishlink was founded by 3 friends from college, Chandan, Shaurya, and Divyansh, with a shared passion to solve real-world problems at scale and consume content for hours (XD). We started Wishlink in January 2022 when we discovered products on social media that we wanted to buy but could not (in some cases, actually did)! We are based out of Gurugram. We have recently raised a series B round of $17.5M backed by leading global investors including Vertex Ventures SE Asia & India, Fundamentum, and Elevation Capital.

Why Join Us?

Exciting Problem

The way people shop online is changing. Users are tired of spending hours browsing humongous catalogs on eCommerce marketplaces just to find a single piece of apparel they like. They need curation, and they need trusted reviews - which is what Wishlink is bringing with the help of content creators. Wishlink is at the forefront of this change, enabling users to shop more easily and excitingly.

Immense Scale

In just 3 years of existence, Wishlink is used by over 900k users daily to discover and shop products online. This number has grown over 3x in the last 4 months.

Stellar Team

Wishlink is all about its people. Our team is young and energetic, comes from stellar backgrounds, and is dedicated to a common goal. Also, we have a LOT of fun!

Growth Opportunity

We have grown remarkably in the last 3 years and are doing a monthly GMV of over Rs. 150cr. We are working with over 50,000 content creators and 250+ brands and eCommerce marketplaces, including Amazon, Flipkart, Myntra, Nykaa, Ajio, H&M, Savana (Urbanic), Only, Vero Moda, Libas, Aurelia, Mama Earth, and many more.

Wishlink presents an exciting opportunity for you to contribute to and grow within the creator-enabled eCommerce space, have the chance to work at an emerging consumer-tech startup, and be an integral part of this dynamic journey.

What would you be doing?

• Key Account Management – Manage and grow relationships with priority partners and strategic accounts, ensuring alignment on goals, tracking performance metrics, resolving escalations, and identifying opportunities to deepen engagement and revenue
• Cross-Functional Projects – Drive initiatives to remove inter-departmental bottlenecks and establish smooth processes.
• Central Control Tower – Act as the single point of coordination to track, monitor, and report progress across all ongoing activities.
• Operations Rehaul & Monitoring – Redesign, document, and continuously improve key workflows for efficiency and scalability.
• Revenue Innovation – Experiment with new initiatives and operating models to unlock additional revenue channels.
• Data Visualization & Insights – Build dashboards, analyze trends, and generate actionable insights to enable faster, data-backed decision-making.
• Strategic & Multi-Tasking Role – Take ownership across multiple high-impact workstreams, balance priorities, and contribute directly to strategic business outcomes.

What are we looking for?

• Experience (1-2 years) – Background in growth, strategy, program management, or business analytics, ideally in startup or early-stage environments where ambiguity and speed are the norm.
• Problem Solving & Strategic Thinking – Ability to break down unstructured problems, think in first principles, and design scalable solutions that drive measurable business impact.
• Data Fluency (Mandatory) – Strong analytical skills with proficiency in Excel/Google Sheets, SQL, and automation tools (e.g., App Script). Experience in growth modelling, funnel analysis, or ROI measurement is a strong plus.

Discover our full range of relocation jobs with comprehensive support packages to help you relocate and settle in your new location.

• Execution Excellence – Proven track record of managing 0-to-1 initiatives, operational process building, and cross-functional projects, with agility to adapt strategies quickly.
• Customer & Creator Centricity – Empathy for user behavior and creator dynamics to design solutions that balance business goals with user delight.
• Ownership & Multitasking – High sense of accountability, ability to manage multiple high-priority workstreams simultaneously, and bias for action in fast-paced environments.

(Candidates with prior experience in Business Analytics or Program Management will be preferred.)

Perks and Benefits

We are committed to providing the best environment for you to thrive in. To help with this, we have the following benefits available for all our employees.

• Competitive Salary, Generous ESOPs, and Relocation Bonus
• Learning & Development Programs with a Dedicated Budget
• Company-sponsored newsletters and books
• ChatGPT Subscription
• Regular Team Outings
• Discounted Health Plans & Gym Memberships
• Industry insights on growing your social media if you are a (aspiring) creator

Experience Wishlink

Explore our Creator App: iOS | Android

Explore our Shopping App:iOS | Android

LinkedIn Page - LinkedIn

Team

Shaurya Gupta - Founder & CEO

Divyansh Ameta - Founder & COO

Chandan Yadav - Founder & CTO

Brand Team

Jayana Jain

Saumya Gupta

Arshiya Siddiqa

Avilasha Borthakur

Jailata Yadav

Dhanish Shetty

Aanchal Jain

Anshuman Sahay

Raghaw Jhunjhunwala