Optomi seeks an experienced IT Manager to lead IT Engineering and Operations in a fully remote capacity. The ideal candidate will bring a strong technical background and service-oriented mindset. They will oversee daily IT operations, manage cloud and infrastructure environments, and design scalable business solutions.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
IT Manager |*6-month contract to hire* | Fully Remote
Optomi, in partnership with an industry-leading client, is seeking an experienced IT Manager to join their team in a fully remote capacity on a 6-month contract-to-hire basis.
No C2C or third-party sponsorship available.
This organization is undergoing continued digital growth and modernization of its IT environment. The IT Manager will play a key role in leading IT Engineering and Operations, overseeing a hybrid team structure (internal engineers and MSP resources), and building scalable, secure, and efficient technology solutions using modern cloud platforms, integrations, and off-the-shelf tools.
The ideal candidate will bring a strong technical background, a service-oriented mindset, and the ability to collaborate across technical and business teams to deliver reliable, secure, and high-quality end-user experiences.
Experience of the right candidate:
- 10+ years of experience in IT engineering, systems administration, or infrastructure/operations roles
- 5+ years in a leadership or IT management capacity
- Proven experience delivering business solutions through SaaS platforms, integrations, and automation
- Strong background with Microsoft 365 administration (including enterprise-level environments)
- Hands-on experience with Azure cloud services and hybrid infrastructure environments
- Familiarity with identity and access management tools and concepts (SSO, MFA, Conditional Access)
- Experience supporting security and compliance frameworks such as SOC 2
- Background managing vendors, MSPs, and cross-functional IT service providers
- Experience supporting M&A or large-scale infrastructure integration initiatives
- Strong ability to operate in fast-paced environments with competing priorities
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Responsibilities of the right candidate:
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- Lead and oversee daily IT Engineering and Operations across internal teams and MSP partners
- Establish and enforce IT operational standards including SLAs, incident management, change control, and support processes
- Manage cloud and infrastructure environments including Azure services and SaaS platforms
- Administer and optimize Microsoft 365 (E3/E5), including security and identity services
- Design and implement scalable business solutions using integrations, APIs, automation, and off-the-shelf platforms
- Oversee endpoint security, patch management, vulnerability remediation, and system monitoring initiatives
- Implement and maintain security controls across cloud and SaaS environments
- Support SOC 2 compliance initiatives, audits, and ongoing security governance
- Manage SaaS lifecycle activities including procurement, onboarding, integration, and offboarding
- Track system performance, licensing, cost optimization, and IT operational metrics
- Lead cross-functional IT initiatives including mergers, acquisitions, and system integrations
- Collaborate closely with stakeholders to ensure alignment between IT services and business needs
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