Lead internal IT Support team, drive security compliance initiatives, and ensure Transcenda remains secure and resilient. Manage and mentor IT Support team, oversee onboarding and offboarding, and establish security policies and procedures. Monitor industry trends and threats to proactively strengthen security posture.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
Who are we?
Transcenda is a US-headquartered, full-lifecycle product development company with 250+ team members across the US, Europe (Poland, Romania, Ukraine), and LATAM (Colombia, Brazil). We partner with Fortune 500 companies and well-funded startups to deliver world-class software products — from ideation and design through engineering and launch. Our teams are fully remote, embedded long-term with clients, and trusted as strategic thought partners on product, architecture, and engineering decisions.
We’re looking for an IT Security Manager to lead our internal IT Support team while driving security compliance initiatives across the company. This is a critical leadership role that ensures Transcenda remains secure, resilient, and aligned with modern security practices and client requirements.
Key responsibilities:
Security Compliance & Risk Management
- Own and maintain Transcenda’s security compliance programs across client agreements, internal systems, and third-party services.
- Ensure adherence to global security standards (e.g., ISO 27001, SOC 2, GDPR) and lead internal and external audits.
- Collaborate with Legal, HR, and Delivery teams to ensure all contractual security obligations are met.
- Conduct regular risk assessments, gap analyses, and security posture reviews.
IT Operations Leadership
- Manage and mentor the IT Support team, ensuring timely and effective technical support for all team members globally.
- Oversee the onboarding and offboarding process from a security and access management perspective.
- Ensure effective asset management, device security, and software licensing compliance.
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Security Strategy & Practices
- Establish and evolve security policies, procedures, and awareness programs across the organization.
- Lead incident response planning and execution in case of security breaches or vulnerabilities.
- Monitor industry trends, threats, and evolving technologies to proactively strengthen our security posture.
- Partner with Engineering and Operations to align security with business goals and scalability.
Must-haves:
- 5+ years of experience in IT Security, Compliance, or related fields, including 2+ years managing IT or Security teams.
- Strong understanding of global security frameworks (e.g., ISO 27001, SOC 2, GDPR).
- Experience working with distributed, remote-first teams and managing security at scale.
- Hands-on knowledge of identity and access management, endpoint protection, and cloud security tools (e.g., Google Workspace, MDM, VPN, SSO).
- Strong organizational skills, attention to detail, and the ability to manage multiple security initiatives in parallel.
- Fluent English and excellent communication skills, especially when engaging cross-functional stakeholders and clients.
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Nice to have:
- Prior experience in a fast-growing technology services or outsourcing company.
- Certifications such as CISSP, CISM, or ISO 27001 Lead Implementer/Auditor.
- Experience with compliance automation tools (e.g., Vanta, Drata, Tugboat Logic).
- Familiarity with client-facing security reviews, questionnaires, and due diligence processes.
What we offer
- 100% remote in Poland or Romania.
- B2B Contract.
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