Data Analyst - Payment Industry Expert

<The role requires relocation to KL/UAE later after probation.(Visa Sponsored)>

About Bybit

Established in March 2018, Bybit is one of the fastest growing cryptocurrency derivatives exchanges, with more than 70 million registered users. We offer a professional platform where crypto traders can find an ultra-fast matching engine, excellent customer service and multilingual community support. We provide innovative online spot and derivatives trading services, mining and staking products, as well as API support, to retail and institutional clients around the world, and strive to be the most reliable exchange for the emerging digital asset class.

Our core values define us. We listen, care, and improve to create a faster, fairer, and more humane trading environment for our users. Our innovative, highly advanced, user-friendly platform has been designed from the ground-up using best-in-class infrastructure to provide our users with the industry's safest, fastest, fairest, and most transparent trading experience. Built on customer-centric values, we endeavour to provide a professional, 24/7 multi-language customer support to help in a timely manner.

As of today, Bybit is one of the most trusted, reliable, and transparent cryptocurrency derivatives platforms in the space.

About the Role

We are seeking a detail-oriented Data Analyst with payment industry expertise to support our expanding payment business. This role will be instrumental in delivering data-driven insights, building reporting infrastructure, and enabling informed decision-making across payment operations.

Key Responsibilities:

Analyze payment transaction data, including volume, success rates, conversion funnels, and revenue metrics

Build and maintain dashboards and automated reports to track payment performance and KPIs

Conduct deep-dive analyses on payment channel efficiency, cost optimization, and user behavior patterns

Monitor data quality and integrity across payment systems, identifying and resolving discrepancies

Support business and product teams with ad-hoc data requests, A/B test analysis, and impact assessments

Develop and maintain data models and ETL pipelines for payment-related datasets

Collaborate with cross-functional stakeholders to define metrics, align on data definitions, and standardize reporting

Provide actionable recommendations based on data findings to support growth strategies

Required Qualifications:

Fluent in English and Mandarin (written and spoken)

5+ years of experience in data analysis, business intelligence, or a related analytical role

Payment, banking, or fintech industry background required

Strong proficiency in SQL and at least one analytical programming language (Python or R)

Experience with BI/visualization tools (Tableau, Looker, Power BI, or similar)

Familiarity with payment ecosystems — card processing, local payment methods, settlement flows, or digital wallets

Strong analytical thinking with the ability to translate complex data into clear, actionable insights

High attention to detail and commitment to data accuracy

Ability to work independently in a remote environment

Comfortable working across different time zones

Preferred Qualifications:

Knowledge of card issuance, payment processing, or digital banking products

Experience with statistical analysis, forecasting, or machine learning techniques