IT Support Specialist

Fondazione Chips-IT is seeking a motivated IT Support Specialist to join our technical team. The selected candidate will provide first-level technical support and play a key role in managing the Foundation's IT infrastructure and digital collaboration ecosystem.

This position offers the opportunity to work within a high-tech, international research environment, ensuring the operational efficiency of the systems powering Italy’s national semiconductor strategy.

This position is based in Pavia, with interaction with all Fondazione Chips-IT operational units.

Key Responsibilities

• Technical Support & Troubleshooting: Provide first-level help desk support for hardware and software issues, including the installation and management of network printers, peripherals, and VoIP systems.
• Microsoft 365 & Identity Management: Manage user accounts, security groups, and mailboxes within the M365 tenant, ensuring seamless access and security.
• Endpoint & Infrastructure Management: Configure Windows workstations via Microsoft Intune and assist in the maintenance of on-premise infrastructure based on Windows Server 2025.
• Collaboration Tools: Support and troubleshoot workflows for Microsoft Teams (including Teams Rooms hardware), SharePoint Online, and OneDrive.

Requirements

• Technical Expertise: Proven knowledge of Microsoft 365 (licensing, tenants) and experience in system administration using Active Directory and Group Policy (GPO).
• Networking & Hardware: Solid understanding of LAN, TCP/IP, DNS, and DHCP services, combined with hands-on experience in PC staging and domain joining.
• Education & Background: Academic or professional background in IT or Computer Science with a strong aptitude for problem-solving.
• Communication & Mindset: Proactive team player with the ability to provide clear technical assistance to diverse departments.
• Nice to Have: Previous experience in corporate IT environments (even entry level), familiarity with virtualization (Hyper-V/VMware), and proficiency in technical English.

What We Offer

• Compensation & Welfare: Competitive salary (CCNL Metalmeccanici), premium private health insurance, and digital meal vouchers.

Looking to advance your IT & Network Engineering career with relocation support? Explore IT & Network Engineering Jobs with Relocation Packages that include comprehensive packages to help you move and settle in your new role.

• Work-Life Balance: A flexible hybrid work model balancing presence at our Pavia headquarters with remote work.
• Relocation Support: Access to significant Italian tax incentives for candidates relocating to Italy or returning Italian citizens.
• Professional Growth: Opportunity to work within a strategic national innovation hub with access to specialized training on cutting-edge technologies.

Belonging to Protected Categories (Art. 1/18 Law 68/99) will be considered a plus.

What we offer:

• Competitive Compensation (CCNL Metalmeccanici): salary and contract package tailored to your high-level qualifications and extensive experience.
• Comprehensive Private Healthcare: Premium health insurance coverage (commensurate with role and contract type).
• Meal Vouchers: Daily lunch allowances provided via a digital voucher system.
• Attractive Tax Incentives: For candidates relocating to Italy (including returning Italian citizens), significant tax relief is available.
• Hybrid Work Policy: A flexible work model that balances presence at our Pavia headquarters with remote work to support your work-life harmony.
• International Environment: Opportunity to work within a multicultural, world-class ecosystem at the heart of Europe’s semiconductor strategy.
• High-Level Networking: Unparalleled access to industry-leading professionals, institutional officers, and key stakeholders in the global technology and R&D landscape.
• Continuous Growth: A structured development path with ongoing access to specialized training, executive updates, and leadership workshops.
• Institutional Impact: The chance to shape the narrative of Italy's strategic semiconductor hub and influence the national innovation agenda.

About Fondazione Chips-IT

The Foundation “Italian Center for the Design of Semiconductor Integrated Circuits,” also known as the Chips-IT Foundation, is a nonprofit research and technology organization under the supervision of the Ministries of Industry.

The Foundation is Italy's first RTO (Research and Technology Organization) vertically focused on semiconductor research and stands as a center of excellence in frontier research on semiconductor design, as well as a pivotal center of the Italian semiconductor ecosystem and expertise.

Missions of the Foundation:

• promote the design and development of integrated circuits
• strengthen the system of professional training in the field of microelectronics
• ensure the establishment of a network of universities, research centers and enterprises that fosters innovation and technology transfer in the field

Disclaimer

No ranking list or list of suitable candidates will be prepared and published.

The Foundation reserves the right to:

a. extend or reopen the deadline of this notice;

b. revoke this notice;

c. not make any selection from among the applications submitted if they are deemed not to meet the functions set forth in the notice;

without any claims or rights being asserted by the interested parties.

Non verrà redatta e pubblicata alcuna graduatoria o elenco degli idonei.

La Fondazione si riserva la facoltà di:

a. prorogare o riaprire il termine di scadenza del presente avviso;

b. revocare il presente avviso;

c. non procedere ad alcuna scelta tra le candidature presentate, ove ritenute non rispondenti alle funzioni di cui all’avviso;

senza che gli interessati possano avanzare alcuna pretesa o diritto.