Remote HR Manager (Cloud Accounting Firm)

About the Company

We're a chartered professional accounting firm ranked as one of the Greater Toronto Area's top cloud accounting firms, serving clients across Canada. Our mission: to help small-to-medium businesses build strong financial foundations through innovative cloud-based technology and collaborative, paperless solutions.

We provide prepare comprehensive personal and corporate tax returns, corporate bookkeeping, audit, tax and advisory services. As a remote-first firm established since 2011, we specialize in cutting-edge automation tools and streamlined digital processes that deliver seamless client experiences while maintaining the highest professional standards.

Our diverse client base spans tech startups, healthcare professionals, real estate companies, and digital marketing agencies across multiple provinces. We serve growth-oriented businesses that value accuracy, proactive tax planning, and modern accounting practices in a fully digital environment.

We've earned the Toronto Star Readers' Choice award for three consecutive years and are registered with the Chartered Professional Accountants of Ontario. With over a decade of proven expertise, we've built our reputation on consistent client satisfaction and professional excellence.

OUR COMPANY VALUES guide our team and shape our culture: 

• 📚 Lifelong Learning: Always learning, curious, asking questions, taking initiative to learn, mastering our domain
•  🤝 Team Player: Personable, willing to help others, positive, respectful
• 👥 Customer Oriented: Customer service excellence, making customers' lives easy, going above and beyond
• 💡 Innovative: Forward thinking, leveraging technology to work smarter
• 🤲 Community: Giving back through our work, resources, time and energy, supporting areas where our teams live
•  🌟 Above & Beyond: Responsible, hard working, accountable, proactive, organized
•  💎 Honesty & Integrity: Loyal, honest, taking pride in work, standing by values

We're a fully remote organization with 70+ talented professionals spanning Canada (across Ontario, Alberta, British Columbia, Saskatchewan, and Quebec), India, Pakistan, and South Africa — with expansion underway into Latin America and the Philippines. We're headquartered in Toronto, with teams distributed globally across accounting, bookkeeping, tax, and administrative functions.

Our culture prioritizes flexibility and well-being through competitive compensation, comprehensive health benefits, and work arrangements that respect your time. We support professional growth with ongoing training, mentorship programs, and extensive online resources while fostering connection through virtual team events.

About the Role

We're looking for a remote HR Manager to own the full human resources function at a fast-growing cloud accounting firm — bringing structure, consistency, and care to a globally distributed team of 70+ professionals.

In this role, you'll manage the full employee lifecycle across a team of bookkeepers, accountants, tax professionals, and administrators — spanning recruitment through offboarding, performance, compliance, and everything in between. You'll be a trusted confidant for teammates, a reliable partner to leadership, and the person keeping people processes running smoothly as the firm expands into Latin America and the Philippines.

What makes this role distinct is context. Your finance background sharpens your instincts during screening, helps you speak credibly with candidates and managers, and gives you a deeper lens on the roles you're supporting than a generalist hire could. The right person grows into a senior leadership seat as the firm scales.

Our IDEAL CANDIDATE brings 3+ years of experience in HR, including at least 1–2 years working in bookkeeping or accounting. You're the kind of person whose presence is felt as relief — managers hand things to you and stop thinking about them, knowing they'll be handled well. You take feedback without getting defensive, and when you encounter an existing process, your instinct is to improve it — not bypass it. Above all, attitude is everything: curious, accountable, warm, and genuinely invested in the people around you. You know what you're doing, and you care deeply about how you do it.

Performance Metrics: Your performance will be measured by the quality and consistency of HR operations, employee satisfaction, compliance with Canadian labour laws, and the smoothness of people processes across the organization.

Reporting Structure: You'll be on the Admin Team and will collaborate with the entire team, most closely with the Office Manager day-to-day. This position is co-managed by the Office Manager and the Partners.

You’ll be doing things like:

• Employee Relations: serving as a trusted confidant for staff across the organization; holding salary data, personal matters, and employer decisions in strict confidence; escalating sensitive issues with judgement and tact; advising managers on people matters; fostering a positive, inclusive culture across a globally distributed team

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• HR Operations: maintaining employee records and HR data in BambooHR; managing onboarding and offboarding including tool access provisioning and coordination with the MSP vendor; liaising between employees and the payroll processor to keep records in sync; preparing HR reports and analytics for leadership
• Performance Management: building and running the firm's performance review cycle; developing scorecards and metrics that bring structure to reviews while preserving leadership's discretion on bonuses, raises, and promotions; tying metrics to incentive structures; managing PIPs end-to-end including documentation and check-ins
• Recruitment & Talent Acquisition: supporting full-cycle hiring including job postings, screening, interview coordination, and pre-start onboarding; partnering with managers on job descriptions and quarterly hiring plans; applying your accounting and bookkeeping background to independently evaluate candidate fit for finance-function roles
• HR Policies & Compliance: maintaining HR policies and procedures; ensuring compliance with Canadian labour laws across all provinces where staff are located; proactively flagging compliance gaps to leadership
• Compensation & Benefits: administering compensation and benefits programs for Canadian and offshore staff; supporting salary benchmarking and compensation reviews; administering the offshore quarterly health stipend; coordinating with benefits providers including AGA
• Team Logistics & Culture: coordinating hardware provisioning and swag for new hires; serving as the central logistics point of contact for the India team; planning corporate retreats and firm-wide events

Skills & Qualifications

• 3+ years of prior experience in roles like HR Manager, HR Generalist, People Operations Manager, HR Business Partner, or related
• 1–2 years of hands-on experience in bookkeeping, accounting, or a related finance function
• Solid knowledge of HR best practices, employment law, and the full employee lifecycle
• Experience with HRIS and recruitment platforms; BambooHR preferred
• Proven ability to build and improve HR frameworks, processes, and documentation
• Handles sensitive and confidential information with discretion
• Strong English communication, interpersonal, and conflict resolution skills
• Manages competing priorities across a distributed, multi-timezone team with strong organizational discipline and attention to detail; comfortable working across cultures and time zones
• Strategic thinker with sound judgment; tech-savvy and a quick learner with new tools and internally developed software
• Takes feedback without defensiveness; executes independently; improves processes rather than working around them
• Warm, personable, and trusted across all levels of the organization — with genuine curiosity about people, systems, and the accounting profession

Bonus if you also have:

• 2+ years in a people management or team lead capacity
• Familiarity with Canadian labour law across multiple provinces
• Experience leveraging AI tools or working with developers to automate HR processes
• HR certification (CHRP, CHRL, SHRM, or equivalent)

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• Accounting or bookkeeping certification (CPA, ACCA, or equivalent)
• Experience planning a corporate retreat or company-wide event
• Familiarity with our tools: BambooHR, Google Workspace (Sheets, Docs, Slides, Chat, Spaces), MS Office, Calendly, Gemini, and internally developed tools

Position Details

Working Hours: Fixed — 9AM–5PM ET (Toronto time zone). Adjusts with Daylight Saving Time.

Employment Type: Full-time (40 hours/week), Exclusivity Preferred

Education: Bachelor's degree in Human Resources, Business Administration, Accounting, or a related field — or comparable work experience

Level: Junior-Intermediate (2–3 years of relevant work experience)

Compensation:  ~CAD $1,047–$1,526 (JMD 120K–175K)/month, based on experience and region. Structured as a Consultant Agreement (independent contractor), meaning you'll be responsible for your own taxes, benefits, and insurance.

Benefits of working with us: 

• 🚀 Work directly with a forward-thinking international company
• 🏡 Fully remote, work from anywhere
• 🏆 Incredibly talented teammates
• 🧘🏾‍♀️ Work-life balance: 8 hours/day, 5 days/week
• 💰 Above-market compensation, anchored to the Canadian dollar
• 🌴 Flexible paid time off for holidays of your choice
• 🤝 Strong community culture across a diverse, globally distributed team
• 🔧 Access to cutting-edge tools and automation technology
• 💻 Company-provided hardware and software
• 💬 Fun virtual social events and team building
• 💫 Performance-based discretionary bonuses
• 🏥 Health & dental benefit stipend after 3+ years tenure
• ✊🏾 Values-driven workplace celebrating reliability, integrity, and excellence