Senior Director, Digital Strategy & Experience

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr. Director, Digital Strategy & Experience in United States.

This senior leadership role is responsible for defining and elevating the end-to-end digital experience across a national nonprofit’s ecosystem, with a strong focus on website strategy, UX, accessibility, and cross-platform consistency. You will shape a multi-year vision for digital transformation, ensuring intuitive, inclusive, and high-performing experiences for diverse audiences. Operating in a fully remote, mission-driven environment, you will collaborate closely with marketing, IT, content, and leadership teams to modernize digital touchpoints. The role blends strategic oversight with hands-on UX leadership, including optimization of user journeys, content architecture, and digital engagement. You will also explore emerging technologies, including AI-enabled capabilities, to enhance discoverability and personalization. This is a high-impact opportunity to directly influence how millions of users interact with critical digital services and information.

Accountabilities

Lead the development and execution of a long-term digital strategy, defining a modern roadmap that enhances user experience, platform integration, and digital engagement across organizational properties.

• Own and evolve the enterprise digital experience strategy, ensuring alignment with mission priorities and audience needs
• Lead UX, UI, and information architecture improvements across websites and digital platforms
• Drive website modernization initiatives, improving navigation, usability, responsiveness, and content structure
• Establish and enforce consistent UX standards, design systems, and governance across digital channels
• Oversee SEO, discoverability, and content optimization strategies, including emerging AI-driven search behaviors
• Champion accessibility, privacy, and compliance standards in partnership with legal and IT stakeholders
• Leverage analytics, A/B testing, and user behavior insights to continuously improve digital performance and engagement
• Lead and mentor internal teams and external partners supporting digital experience delivery
  
  

Requirements

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This role requires deep expertise in digital experience leadership, with a strong background in UX strategy, web modernization, and cross-functional collaboration in complex environments. The ideal candidate combines strategic vision with hands-on execution and strong stakeholder influence skills.

• 10+ years of experience in digital strategy, UX/UI, information architecture, or related fields
• Bachelor’s degree in marketing, communications, business, or a related discipline
• Proven experience modernizing large-scale digital platforms and improving end-to-end user journeys
• Strong expertise in UX best practices, mobile-first design, accessibility (WCAG), and content architecture
• Solid understanding of SEO, digital analytics, and performance optimization techniques
• Experience collaborating with technical teams and managing multi-stakeholder digital initiatives
• Familiarity with emerging trends such as AI-driven search, personalization, and semantic content strategies
• Strong leadership, communication, and stakeholder management skills
  
  

Benefits

• Fully remote work environment within the United States
• Competitive salary range: approximately $128,000 - $164,000 annually (based on experience and location)
• Health, dental, and vision insurance coverage

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• Retirement plan with 6% employer match
• Unlimited paid time off
• Bi-weekly home office stipend
• Parental leave benefits
• Tuition reimbursement and ongoing learning and development opportunities
• Inclusive, mission-driven organizational culture focused on collaboration and impact
• Additional benefits and wellness support programs
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.