AI Summary
We are hiring a NOC Analyst for a remote IT operations role supporting mission-critical network infrastructure. This is an excellent opportunity for professionals seeking remote IT support jobs, network monitoring roles, or NOC engineer positions in a global, 24/7 environment. The role requires strong troubleshooting skills, attention to detail, and the ability to operate effectively under pressure.
Key Highlights
Monitor network and infrastructure systems
Respond to alerts and incidents
Implement preventative solutions
Key Responsibilities
Monitor network and infrastructure systems to ensure optimal uptime and performance
Respond to alerts and incidents promptly, performing root cause analysis and resolution
Conduct structured troubleshooting using OSI layer methodologies
Prioritise alerts and distinguish between critical incidents and non-impacting noise
Own incidents end-to-end, minimising unnecessary escalations
Implement preventative solutions to reduce recurring issues and alert fatigue
Maintain accurate documentation including tickets, runbooks, and shift handovers
Collaborate with internal teams and external vendors for issue resolution
Manage ISP and carrier escalations, ensuring SLA adherence
Technical Skills Required
Benefits & Perks
Fully Remote
Career Growth
Peer Community
Ongoing Support
Tailored Compensation
Nice to Have
Basic automation knowledge (Python/APIs) is advantageous
Job Description
About Huzzle
At Huzzle, we connect high-performing professionals with global companies across the UK, US, Canada, Europe, and Australia. Our clients include startups, digital agencies, and tech platforms in industries like SaaS, MarTech, FinTech, and EdTech. We match top talent to full-time remote roles where they're hired directly into client teams and provided ongoing support by Huzzle.
Role Type: Full-time
Engagement: Independent Contractor
Job Summary
We are hiring a NOC Analyst for a remote IT operations role supporting mission-critical network infrastructure. This is an excellent opportunity for professionals seeking remote IT support jobs, network monitoring roles, or NOC engineer positions in a global, 24/7 environment.
You will be responsible for proactively monitoring systems, responding to incidents, and ensuring maximum uptime and performance across network and infrastructure environments. The role requires strong troubleshooting skills, attention to detail, and the ability to operate effectively under pressure.
Key Responsibilities
- Monitor network and infrastructure systems to ensure optimal uptime and performance
- Respond to alerts and incidents promptly, performing root cause analysis and resolution
- Conduct structured troubleshooting using OSI layer methodologies
- Prioritise alerts and distinguish between critical incidents and non-impacting noise
- Own incidents end-to-end, minimising unnecessary escalations
- Implement preventative solutions to reduce recurring issues and alert fatigue
- Maintain accurate documentation including tickets, runbooks, and shift handovers
- Collaborate with internal teams and external vendors for issue resolution
- Manage ISP and carrier escalations, ensuring SLA adherence
Interested in remote work opportunities in IT & Network Engineering? Discover IT & Network Engineering Remote Jobs featuring exclusive positions from top companies that offer flexible work arrangements.
- Strong TCP/IP networking fundamentals with experience in VLANs, STP, LACP, and basic routing (OSPF/BGP)
- Proficiency with Cisco IOS and familiarity with Cisco (Catalyst, Meraki) and Arista switching platforms
- Experience with monitoring tools (e.g., Zabbix), SNMP, Syslog, and infrastructure/power systems (APC)
- Solid troubleshooting skills in live environments, including packet flow analysis and interface diagnostics
- Experience managing incidents end-to-end, including ISP/carrier escalations and SLA tracking
- Understanding of WAN technologies (DIA, MPLS, broadband, SD-WAN) and network issue isolation
- Familiarity with network inventory/IPAM tools (e.g., Nautobot, NetBox) and documentation best practices
- Basic automation knowledge (Python/APIs) is advantageous
Browse our curated collection of remote jobs across all categories and industries, featuring positions from top companies worldwide.
💻 Fully Remote: Work from anywhere with international teams
🚀 Career Growth: Join companies in SaaS, MarTech, and B2B services
🤝 Peer Community: Connect with high-performing sales professionals in our network
🧭 Ongoing Support: Receive guidance from Huzzle before and after placement
💰 Tailored Compensation: Salaries vary by client and candidate preference — we'll match you with options that fit your goals
Similar Jobs
Explore other opportunities that match your interests
Visa Sponsorship
Relocation
Remote
Job Type
Full-time
Experience Level
Mid-Senior level
MultiplyMii
Philippines
Visa Sponsorship
Relocation
Remote
Job Type
Contract
Experience Level
Director
BruntWork
Philippines
Visa Sponsorship
Relocation
Remote
Job Type
Full-time
Experience Level
Mid-Senior level
vaco by highspring
Philippines