Scrum Analyst (Volunteer)

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Scrum Analyst (Volunteer)

PromiseStack | Product, Technology & Agile Delivery

Organization Mentor A Promise (MAP)

Location Remote

Type Volunteer

Reports To Chief Product & Technology Officer (CPTO)

Works Closely With Product Managers, Engineers, Designers, Data Team, PromiseInsight, PromisePath

About Mentor A Promise

Mentor A Promise (MAP) is a New York City–based nonprofit dedicated to empowering youth experiencing housing instability through mentorship, education, and community. As MAP builds technology products and digital platforms, strong execution and delivery systems are essential to ensure reliability, scalability, and impact.

About PromiseStack | Product, Technology & Innovation

PromiseStack is MAP’s product and technology division responsible for building and maintaining digital platforms, tools, and systems that support programs, data, and user experience. The division ensures that all technology initiatives are mission-aligned, scalable, and operationally sound.

Role Overview

We are seeking a Scrum Analyst to support agile processes, sprint execution, and delivery tracking across MAP’s product and technology teams.

This role ensures that teams operate with clarity, accountability, and consistency—helping translate product strategy into structured, trackable execution.

Key Responsibilities

Agile Process Support

• Support implementation of agile frameworks (Scrum or hybrid models)
• Facilitate sprint planning, daily stand-ups, sprint reviews, and retrospectives
• Ensure team adherence to agile principles and workflows
  
  

Sprint Execution & Tracking

• Track sprint progress, deliverables, and timelines
• Identify blockers and support resolution with relevant teams
• Ensure visibility into work status across product and engineering teams
  
  

Backlog & Workflow Management

• Support product managers in maintaining and prioritizing backlogs
• Ensure user stories and tasks are clearly defined and actionable

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• Maintain organized sprint boards and workflow systems
  
  

Performance & Continuous Improvement

• Track key agile metrics (velocity, sprint completion, cycle time)
• Identify process inefficiencies and recommend improvements
• Support continuous improvement of team workflows
  
  

Cross-Team Coordination

• Facilitate communication between product, engineering, and design teams
• Ensure alignment across multiple workstreams and priorities
• Support coordination of releases and deliverables
  
  

Systems & Communication

• Maintain accurate documentation of sprint activities and outcomes
• Support use of project management tools (e.g., Jira, Trello, Asana)
• Maintain timely, professional responsiveness via Google Workspace
  
  

Qualifications

Required

• Familiarity with agile methodologies (Scrum, Kanban, or hybrid)
• Strong organizational and tracking skills
• Ability to manage multiple workflows and priorities
• Strong communication and coordination abilities
• Alignment with MAP’s mission and dignity-centered values
  
  

Preferred

• Experience in a Scrum Master, Agile Analyst, or project coordination role
• Familiarity with product development or software engineering environments
• Experience with project management tools (Jira, Asana, Trello)
• Understanding of product lifecycle and delivery processes
  
  

Commitment

• Volunteer role
• Approximately 5–10 hours per week
• Minimum 6-month commitment preferred
• Fully remote
  
  

What You’ll Gain

• Experience in agile product and technology environments
• Exposure to real-world product development and delivery systems
• Collaboration with product, engineering, and design teams
• Professional references and letters of recommendation
• A meaningful role supporting technology that drives social impact
  
  

How To Apply

Interested candidates must apply directly through Idealist and submit

• Resume (required)
• Cover letter (required) describing relevant experience in agile, product, or project coordination and interest in MAP’s mission
  
  

This role ensures that ideas become delivered products.

Help bring structure, clarity, and accountability to how MAP builds and scales technology.

Thank you for your interest in volunteering with our organization. At this time, volunteer opportunities are limited to individuals based in the United States due to legal, safeguarding, data-privacy, and programmatic requirements. We appreciate your interest in our mission and your understanding of these constraints.