Benefits Operations Specialist

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Benefits Operations Specialist in the United States.

This role sits at the heart of global employee experience, ensuring that benefits programs are effectively designed, managed, and delivered across multiple countries. You will contribute to building and maintaining competitive, compliant, and employee-focused benefits structures that support a fully distributed global workforce. Acting as a key connector between employees, vendors, and internal stakeholders, you will help ensure smooth benefits administration and clear communication at every stage of the employee lifecycle. The position requires strong operational discipline, attention to detail, and a proactive mindset in a fast-paced, international environment. You will also play an important role in improving processes and supporting the scaling of global benefits programs. This is an opportunity to work on complex, meaningful HR operations challenges while contributing to a modern, remote-first organization.

Accountabilities

You will be responsible for supporting the design, coordination, and administration of global employee benefits programs while ensuring accuracy, compliance, and a high-quality employee experience.

• Support the development and management of global benefits programs, including medical, dental, vision, life insurance, disability, and country-specific plans.
• Coordinate benefits processing activities, including invoice review, billing approvals, and vendor documentation.
• Act as a primary point of contact for benefits brokers and external vendors, maintaining strong and effective partnerships.
• Assist employees and managers by responding to questions regarding benefits interpretation and eligibility.
• Support onboarding processes by guiding new employees through benefits and compensation-related topics.
• Contribute to the evaluation, design, and improvement of existing and new benefits programs.
• Ensure data accuracy and compliance across benefits systems and administrative processes.
• Collaborate with internal operations teams to improve workflows and scale benefits operations globally.
  
  

Requirements

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You are an experienced and service-oriented professional with strong expertise in employee benefits administration and a solid understanding of HR operations in a global context.

• Minimum 3 years of experience in employee benefits, HR operations, or welfare program administration.
• Strong understanding of group benefits such as medical, dental, vision, life insurance, and disability coverage.
• Excellent communication skills, with the ability to interact effectively with employees, vendors, and stakeholders at all levels.
• Strong organizational and time-management abilities, with the capacity to handle multiple priorities and deadlines.
• High attention to detail and ability to work accurately in a fast-paced, global environment.
• Proficiency in MS Word, Excel, and PowerPoint, with the ability to quickly learn new systems and tools.
• Fluent written and spoken English.
• Nice-to-haves: prior experience in a fully remote environment and exposure to international benefits programs.
  
  

Benefits

You will join a global, fully remote organization that values flexibility, well-being, and long-term professional growth.

• Work from anywhere in the world with a fully remote setup.
• Flexible working hours with asynchronous collaboration.
• Competitive annual salary ranging from $35,250 to $89,250 USD depending on location and experience.

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• 16 weeks of paid parental leave.
• Flexible paid time off policy to support work-life balance.
• Mental health support services and wellness resources.
• Learning and development budget for professional growth.
• Home office setup budget and IT equipment support.
• Stock options and participation in long-term company success.
• Budget for co-working spaces and local team meetups.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.