Roofing Appointment Setter

About Us

At CCDocs, we build and operate AI-driven sales infrastructure for modern, high-growth businesses. As we continue to scale our appointment setting operations, we're focused on one thing: quality over volume — delivering qualified opportunities that convert.

We've been in business for 6 years, with 500+ agents, 100+ Glassdoor reviews (4.6 stars), and a 4.7 Google rating. 89% of our employees recommend us to a friend. Learn more about becoming an agent at CCDocs HERE.

About the Role

We're looking for experienced appointment setters with a strong background in roofing campaigns. This role is for professionals who understand the homeowner mindset, can confidently handle objections, and consistently book high-quality, qualified appointments.

This is a KPI-driven role from day one, designed for professionals who are comfortable working in a performance-based environment, tracking results daily, and taking full ownership of their output.

If you're performance-driven, coachable, and take ownership of your results, this is a great opportunity to be part of a fast-moving, results-oriented team.

Your Performance = Your Paycheck

No guessing. No politics. The more appointments you book, the more you earn. It is math, not management favoritism.

• Base → 0 CAA/day → $5.00/hr
• Tier 1 → 1.5 CAA/day → $9.00/hr
• Tier 2 → 2.0 CAA/day → $10.50/hr
• Tier 3 → 2.5 CAA/day → $12.00/hr
• Tier 4 → 3.0 CAA/day → $13.50/hr
• Tier 5 → 3.5 CAA/day → $15.00/hr
• Tier 6 → 4.0 CAA/day → $16.50/hr
• Tier 7 → 4.5 CAA/day → $18.00/hr
• Tier 8 → 5.0 CAA/day → $19.50/hr

How It Works:

• You start at the base rate of $5.00/hr during your ramp-up period
• Once your daily CAA average hits 1.5 or higher, you jump to $9.00/hr
• Every additional 0.5 CAA per day moves you up one tier (+$1.50/hr)
• A Client Accepted Appointment (CAA) = passes QC review + prospect shows up
• Your tier is reviewed at the end of each pay period and takes effect on the next one
• At Tier 5 working 8hrs/day, 20 days/month = $2,400/month

Payroll Schedule (biweekly):

• Pay Period 1: 1st–15th → paid on the 18th
• Pay Period 2: 16th–last day → paid on the 3rd of the following month

What You'll Do

• Make 200+ outbound cold calls per day to homeowners in active U.S. roofing markets (campaign targets may be higher)
• Use Vicidial to manage your dialing queue, log call outcomes, and track daily performance
• Follow proven scripts, call flows, and objection handlers built to convert
• Set qualified roofing inspection appointments that meet client quality standards
• Confirm and follow up on scheduled appointments to protect show rates
• Report daily KPIs and maintain accurate records of all interactions

Performance Expectations

This role is KPI-driven and performance-focused. Consistent output, activity, and quality of appointments are essential to success. Agents who do not meet performance targets within the first 2 weeks of production may be released from the program.

What We're Looking For

Experience & Skills

• 2+ years of outbound cold calling or appointment setting experience is required
• Proven track record with daily dial volumes of 200+ calls in a previous role
• Background in roofing, solar, or storm damage campaigns is required — please do not apply if you do not have this experience
• Hands-on experience with auto-dialer platforms — Vicidial experience is a strong plus
• Strong English with a clear, neutral accent (C1+ level) — non-negotiable for client-facing calls
• Proven ability to handle objections, stay composed under pressure, and recover from low-connect days

Tech Requirements — verified live during interview

• Computer with 8GB+ RAM
• USB noise-canceling headset
• Strong and reliable internet connection suitable for high-volume calling environments (wired connection strongly preferred)
• Backup solution in place for electricity or internet interruptions (required)
• Webcam required for coaching sessions and team meetings — non-negotiable, camera-on participation expected at all times

Availability

• Monday–Friday, 12:00 PM–8:00 PM EST — long-term commitment required

Why Agents Choose Us

• 100% remote — work from anywhere
• Performance-based pay up to $19.50/hr — your effort controls your income
• 1-on-1 coaching teams that help you hit your KPIs — nobody gets left behind
• Consistent lead flow on high-demand U.S. roofing campaigns year-round
• Career growth — move from agent to team lead, supervisor, QA specialist, or campaign manager. We promote from within
• 6 years in business — 500+ agents, 100+ Glassdoor reviews, 4.7 Google rating

Training

Training runs between 1 and 3 days, depending on campaign needs and urgency. It is fully paid and focused on systems, scripts, and performance expectations to ensure you're set up for success from day one.

Please note that training compensation is processed on your second paycheck, provided you remain active with the team at that time. If you are no longer active by the time your second paycheck is issued, training pay will not be disbursed.

Before You Apply

This role is best suited for individuals who are comfortable with high-volume outbound calling, working within a KPI-driven structure, and committing to a consistent schedule.

If this type of environment aligns with your experience and work style, we encourage you to apply.

Apply Now!

Roofing Appointment Setter — Apply Here

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