Marketing Director - E-commerce and Retention

the growth project United Kingdom
Remote
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AI Summary

We're seeking a Marketing Director to lead our brand, retention, and e-commerce function. You'll own brand and creative direction, retention, and e-commerce, and work alongside our Head of Growth. The first 6 months will focus on rebuilding our retention and CRM programme and elevating our brand and creative direction.

Key Highlights
Lead brand, retention, and e-commerce function
Own brand and creative direction
Work alongside Head of Growth
Key Responsibilities
Rebuild retention and CRM programme from the ground up
Elevate brand and creative direction to match business growth
Work alongside Head of Growth
Technical Skills Required
Shopify Klaviyo GA4 Figma Claude
Benefits & Perks
Competitive day rate
Fully remote work
Reports to Head of Growth

Job Description


Posted by The Growth Project on behalf of our client, a confidential brand hire. Brand name disclosed at first conversation.



Remote · 4–5 days per week · Reports to Head of Growth

We're a 7-figure UK womenswear brand in a pivotal scaling phase, and we're looking for a Marketing Director to take full ownership of our brand, retention, and e-commerce function.

You'll work alongside our Head of Growth — who leads performance and paid media — and be the strategic lead on everything the customer experiences outside of the ad. The first email. The site. The unboxing. The reason they come back.



What you'll own

  • Brand & creative direction. How we show up across every touchpoint — tone, visual language, campaign concepts, seasonal storytelling. You understand that brand isn't a logo on a tote; it's every decision, consistently made.
  • Retention (email, SMS, loyalty). Klaviyo flows, campaigns, segmentation, lifecycle. Turning first purchases into second, and second into third.
  • E-commerce & site. CVR, product storytelling on-site. Shopify is home.


The first 6 months


Two things matter most in your first half-year:

  1. Rebuilding our retention and CRM programme from the ground up.
  2. Elevating our brand and creative direction to match where the business is heading.

Everything else can wait. These cannot.


You are

  • 5–10 years in senior marketing roles, with a meaningful chunk in DTC fashion or contemporary womenswear. This isn't a transferable-skills hire — the category context matters.
  • Equal parts brand brain and commercial operator. Fluent in CVR, AOV, LTV and retention cohorts; equally able to brief a shoot.
  • A confident decision-maker. We're a lean team, you'll be trusted to lead, not managed to.


Tools you'll live in

Shopify · Klaviyo · GA4 · Figma · Claude and other AI tools (we're genuinely native here, not "experimenting")


The setup

  • Fully remote, worldwide
  • Contract / fractional, 4–5 days per week
  • Reports to the Head of Growth
  • Competitive day rate for the right operator


How to apply

Apply via LinkedIn with your CV and answer the screening questions. No cover letter required — we'd rather see the brands you've shaped.


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