Network Engineer (GG-12)

Summary

This position is located in Defense Information Systems Agency, DISA Enterprise OP OFF/Classified SUP DIV (IT3C2).

Duties

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• Applying knowledge of networking concepts including static and dynamic IP addressing, and Dynamic Host Configuration Protocol (DHCP) to configure and troubleshoot connectivity, installing, terminating, testing, and maintaining copper (e.g., Cat6).
• Coordinating and supporting system implementation activities, including reviewing technical specifications and ensuring customer requirements are met.
• Developing and maintaining operational procedures, knowledge bases, and support documentation.
• Analyzing trends to improve service delivery and initiating corrective actions; ensuring compliance with information assurance and cybersecurity policies.
• Delivering high-quality customer service by communicating technical solutions, minimizing operational disruptions, and supporting mission-critical operations.
• Providing technical support to customers who need assistance utilizing client level hardware and software in accordance with established or approved organizational process components.
  
  

Requirements

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Conditions of employment

• Must be a U.S.Citizen.
• This national security position, which may require access to classified information, requires a favorable suitability review and security clearance as a condition of employment. Failure to maintain security eligibility may result in termination.

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• This is a SCI/Top Secret position.
• This is a Drug testing position.
• This is a Counter-Intelligence Polygraph (CI Poly) position.
• This is a Mission Essential position.
• Subject to Recall or call back during shift hours, 7 days a week, 24 hours a day.
• DoD 8140 series, subjected to completing Foundational Qualifications in 9 months and completing Residential Qualification requirements in 12 months and any future Cybersecurity Workforce.
  
  

Qualifications

For entry at the GG-12 level, status applicants must have served 52 weeks as a GG-11or higher grade in the Federal Service.

Basic Requirements

Applicants must demonstrate on their resume that they have IT-related experience demonstrating each of the four competencies listed below.

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Qualifying Experience

For the GG-12, you must have at least one year of specialized experience equivalent in level of difficulty and responsibility to the GG-11 grade level in the Federal service, or comparable in difficulty and responsibility to GG-11 if outside the Federal service, is required.

Qualifying experience is defined as: Experience resolving complex hardware, software, and network issues while configuring network systems in an enterprise environment and conducting site surveys, implementing end-user devices and network infrastructure while supporting system implementation to meet customer requirements and developing documentation, analyzing trends to improve service delivery.

In addition to meeting the specialized experience requirements, qualified applicants must also possess the quality of experience as it relates to how closely or to what extent an applicant's background, recency of experience, education, and training are relevant to the duties and responsibilities of the announced position. Candidates must clearly demonstrate the possession of the competencies necessary to successfully perform the work of the position at the appropriate level to be qualified for the position. Applicants must describe how their experience meets the competencies within the body of the resume. No separate statements addressing competencies are required.

Competencies

Qualification and time-in-grade requirements must be met within 30 days after the closing date of this announcement.

Education

There is no substitution of education for the specialized experience requirement at this grade level.

To be creditable, education must have been obtained in an accredited college or university. You must report only attendance and/or degrees from schools accredited by accrediting institutions that are recognized by the U.S. Department of Education

Foreign Education: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show that the education credentials have been evaluated by the National Association of Credential Evaluation Services at the time of application. National Association of Credential Evaluation Services .

Additional information

• Individuals tentatively selected for drug testing designated positions at the Defense Information Systems Agency will be required to submit to urinalysis for illegal drugs prior to appointment or placement.
• Telework availability will be based upon the mission requirements and supervisory determination.
• We may use this announcement to fill additional vacancies within 90 days of the closing date.
• Moving costs may be paid.
• Accepting this position, you may be required to serve a I-year probationary period or a 3 year probation period during which we will evaluate your fitness and whether your continued employment advances the public interest.

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• Recruitment, relocation, or retention incentives may be authorized. The Tax Cuts and Jobs Act of 2017 makes certain reimbursements/payments taxable. For information on these changes and the Relocation Income Tax Allowance (RITA), for which some appointees are eligible, click here.
• For more information on veterans' preference click here.
• Males born after 12-31-59 must be registered or exempt from Selective Service (to verify your registration status click here).
• The Department of Defense (DoD) policy on employment of annuitants issued March 18, 2004 will be used in determining eligibility of annuitants.
• This position is subject to the limitations imposed by the DOD Priority Placement Program.
• PPP Application Based Preference Eligibles (Military Reserve and National Guard technicians, Military Reserve and National Guard technicians receiving disability retirement, and Retained Grade employees) will receive priority consideration at the full performance level only.
• For grades below the full performance level, only MSP/PPP eligible candidates who currently occupy a formal training program position will be entitled to exercise their priority preference.
• For more information regarding qualifications requirements please click here.
• You may submit a cover letter which will be forwarded to the selecting official with your resume. Your cover letter will not be used to verify your qualifications or eligibility.
• All applicants are encouraged to apply electronically. If you are unable to apply on-line, you may contact 317-212-0454 for assistance.
  
  

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.