Director of Web Services

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Director of Web Services in United States.

This leadership role is responsible for shaping and evolving a complex web ecosystem that supports digital services, member engagement, and integrated SaaS platforms. You will define and drive the organization’s web strategy, ensuring best practices in usability, accessibility, governance, analytics, and modern digital architecture. The role combines strategic vision with hands-on leadership of a technical team responsible for web platforms, data integrations, and continuous digital improvement. You will oversee the development of scalable, user-centered web experiences across multiple channels while ensuring strong alignment with organizational goals. In addition, you will guide the adoption of emerging technologies, including AI-enabled capabilities, to enhance digital experiences for both human and automated users. This position plays a key role in unifying digital systems and improving how stakeholders interact with web-based services. The environment is collaborative, mission-driven, and focused on continuous innovation.

Accountabilities

Lead the strategy, governance, and operational management of the organization’s web ecosystem, ensuring alignment with digital transformation goals and user needs.

• Define and execute a comprehensive web strategy, including roadmap development, budgeting, governance frameworks, and performance measurement.
• Oversee web architecture, information design, and usability standards to ensure consistent, accessible, and user-centered digital experiences.
• Lead web analytics strategy and leverage data insights to guide decision-making and continuous improvement.
• Manage and evolve the organization’s web platforms, CMS systems, SaaS tools, and integrated data systems.
• Drive adoption of modern technologies, including AI-driven capabilities, to enhance digital engagement and operational efficiency.
• Establish and lead cross-functional governance structures for web initiatives across stakeholders and departments.
• Oversee vendor relationships, ensuring performance, compliance, and alignment with strategic objectives.
• Lead end-to-end web project delivery, including scope, scheduling, risk management, and budget oversight.
• Ensure effective coordination between technical teams, internal stakeholders, and external partners.
  
  

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.

• 10-15 years of experience in web technologies, digital platforms, or related technical leadership roles.
• At least 5 years of leadership experience managing web or digital teams.
• Strong expertise in web architecture, CMS platforms, UX design principles, and digital production tools.
• Proven ability to build stakeholder alignment and drive cross-functional collaboration.
• Strong experience in web analytics tools, SEO best practices, and performance optimization.
• Demonstrated success in managing complex web systems, integrations, and digital transformation initiatives.
• Excellent communication, influencing, and relationship-building skills.
• Strong project and budget management capabilities in a fast-paced environment.
• Experience with accessibility standards and modern web governance practices is highly valued.
  
  

Benefits

• Competitive compensation package with salary aligned to experience and responsibilities.
• Comprehensive health coverage including medical, dental, and vision insurance.

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• Employer-paid life, disability, and accident coverage.
• Generous paid time off including vacation, personal days, holidays, and extended year-end closure.
• 36-hour work week with full pay and additional paid time off benefits.
• Retirement plan with generous employer matching contributions.
• Professional development support and learning opportunities.
• Monthly connectivity reimbursement and employee assistance programs.
• Fully remote-friendly structure with flexible scheduling within core working hours.
  
  

How Jobgether Works

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Why Apply Through Jobgether?

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.