Product Owner - Salesforce Field Service

Product Owner (Salesforce Field Service)

Hull - open to UK‑wide relocation!

My industry‑leading client is looking for a Product Owner with strong Field Service experience to join them and play a key role in a major Salesforce initiative.

Acting as the voice of both the business and end users, you'll shape the team's workload to ensure the right improvements are delivered at the right time across their Field Service platform.

This role is ideal for someone who thrives at the intersection of technology, operations, and the wider business, and who truly understands how field service operations work end‑to‑end - from scheduling and dispatch through to mobile execution and service completion.

My client has been onboarding a Salesforce Field Service product, including a Field Service mobile app, to support a large operational department. This is a significant project, and they are now looking to bring in a dedicated specialist to support the onboarding process and manage ongoing improvements.

Essentially, you will act as the conduit between field teams, internal stakeholders, third‑party suppliers, and the delivery teams. You'll be able to gather requirements, really get under the skin of how field service teams work day‑to‑day, identify where the system can add value, and work closely with IT to get solutions delivered.

It's essential you know Field Service well, particularly from a functional and operational perspective, rather than a purely technical one. You'll understand how field service operations run in reality and how Salesforce Field Service can support and improve those processes.

This role is not suited to generic Product Owners or candidates focused purely on Service Cloud as Field Service domain knowledge is key.

You don't necessarily need to be a long‑established Product Owner. You may come from a Business Analyst, Junior Product Owner, Salesforce Consultant, or operational background, as long as you bring strong Field Service experience and the ability to work confidently with stakeholders. They're open to a mid‑level hire or a strong, experienced junior who can be moulded and developed.

You'll be confident in your approach and an effective communicator, comfortable pushing back when needed, but always in the right way. You'll be adept at handling competing priorities, supporting a large programme of work, and driving progress across multiple user groups with urgency and accountability.

What I really like about this business is how much they invest in their people. You'll be given a clear progression framework from day one, with regular check‑ins around development and growth. Learning is genuinely encouraged, with access to in‑house training and a wide range of technical learning resources.

They'd ideally like you on‑site 5 days a week in their offices just outside of Hull, where face‑to‑face collaboration with stakeholders is important. As such, I'm keen to speak to Field Service specialists across the UK who may be open to relocation.

Salary is up to £50,000 plus bonus, alongside excellent wider benefits, working from modern, state‑of‑the‑art offices just outside Hull.

Apply now for immediate consideration!

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