HR Operations Manager

About The Company

Cascade Financial Services, established in 1999, has earned a reputation as one of the most trusted lenders in the attainable housing industry. Our mission is to help thousands of families realize the dream of homeownership by providing innovative mortgage loan solutions tailored specifically for the manufactured housing market. We leverage state-of-the-art business automation tools and employ highly skilled professionals to deliver exceptional service and support. Our company culture is centered around teamwork, integrity, excellence, and service, fostering a positive, family-like work environment that encourages growth and development. We are committed to work/life balance and creating a workplace where employees can thrive both professionally and personally.

About The Role

We are seeking a strategic and experienced HR Operations Manager to join our growing organization. This role is pivotal in overseeing all aspects of human resources operations, ensuring efficient HR processes that support our business growth. The HR Operations Manager will be responsible for managing benefits administration, payroll, HR policies, employee onboarding, and HRIS systems. This position plays a key role in driving HR initiatives that align with our company values and business objectives. While this is a remote role, preference will be given to candidates located near Chandler, AZ, who can attend in-person meetings once a month at our Chandler corporate office. The successful candidate will bring a proactive approach to HR management, demonstrate excellent communication skills, and uphold the highest standards of confidentiality and professionalism.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field
• Preferred certifications: SHRM-CP, SHRM-SCP, or equivalent
• 3-5 years of proven experience in Human Resources, with at least 1-2 years in a managerial role
• Experience managing Human Resources Information Systems (HRIS), preferably with Dayforce/Ceridian
• Demonstrated success in benefits administration, payroll management, and compensation strategies
• Strong proficiency in Microsoft Office Suite, especially Excel and reporting tools
• Excellent attention to detail, organizational skills, and ability to prioritize tasks effectively
• Exceptional communication and interpersonal skills
• High level of confidentiality and integrity in handling sensitive information
  
  

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Responsibilities

• Oversee all benefits administration, including health, vision, dental, life insurance, and 401(k) plans, and participate in strategic planning for benefits offerings
• Facilitate benefits open enrollments and guide employees in understanding their health and retirement options
• Manage payroll functions across multiple states, ensuring compliance with tax jurisdictions and accurate processing
• Develop, implement, and maintain HR policies and procedures related to leaves, vacation, sick leave, FMLA, and other employee benefits
• Oversee the onboarding process for new hires, ensuring a smooth and engaging experience
• Create and optimize processes for payroll administration, timesheet management, new hire enrollment, and offboarding procedures
• Manage and maintain HRIS systems, ensuring accurate employee recordkeeping and data integrity
• Generate and analyze HR reports, including annual reports such as Year-End, ACA, and EEO compliance documentation
• Establish and maintain departmental records, reports, and documentation, recommending improvements to increase efficiency
• Support, mentor, and lead HR Operations Coordinators to achieve departmental goals

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• Collaborate with leadership to align HR operations with organizational objectives and compliance standards
  
  

Benefits

• Medical, Dental, and Vision insurance coverage
• Life insurance benefits
• 401(k) retirement plan with company match
• PTO and Sick Time accrual
• 10 Paid Holidays annually
• Remote work opportunities with flexibility
  
  

Equal Opportunity

We are an equal opportunity employer committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status. We believe in creating a work environment where everyone feels valued and empowered to contribute to our mission of serving the American Dream through attainable homeownership.