Partner Success Manager

About Exactius

Exactius works with companies to solve complex digital marketing challenges and achieve ambitious growth goals. We bring executive leadership and cross-functional execution teams that can form the strategy and execute and deliver the result. Those teams are supported by a proprietary technology named Violet that supports the need for advanced analysis and real-time optimization. Exactius is an extension of the partner’s internal teams with one goal: to grow faster and be more profitable.

About Violet

Violet is a scalable infrastructure to track and visualize data sources for data-driven, sophisticated decision-making. Violet includes a robust business intelligence capacity to support marketing executives in managing their investments to maximize their performance.

Using Violet, the partner can align their GTM KPIs with their financial goals & strategy and create the right balance between brand and performance investments.

Description

Exactius is looking for a highly motivated Partner Success Manager to work closely with a dynamic and collaborative global team to lead our partners to success in the fast-paced domain of performance marketing. This is not a sales role — success is measured by partner growth, performance outcomes, and long-term value, not revenue quotas or closing deals.

The Partner Success Manager will work closely with the partner’s Marketing & Growth Leads to unlock the full potential of their growth investments and make Violet the one source of truth for the partner’s investments and performance.

We’re looking for someone with hands-on experience in growth marketing to bring added value to our partners’ strategies. You’ll need a solid understanding of acquisition channels, funnel optimization, and scaling campaigns across paid and CRM platforms. Your ability to analyze performance data, identify growth opportunities, and collaborate on actionable strategies will be critical in driving measurable success for our partners.

Your Responsibilities:

• Show a creative, can-do approach, with a passion for providing an exceptional customer experience.
• Fully understand your partners’ metrics and KPIs, and drive the plan to attain and exceed them.
• Act as a strategic advisor by consistently finding new sources of value for your partners while leveraging Exactius solutions.
• Project manage team operations to successfully and consistently deliver ROI and meet the partners’ KPI.
• Maintain a regular cadence of communication and meetings, in which you will: identify issues, discuss opportunities, provide product updates, and lend general account support
• Seek to understand the ‘why’ and ask the right questions to build and maintain strong relationships with partners
• Leverage data and performance metrics to optimize the partners' experience, evaluate their health, and identify pain points.
• Be the voice of your customers by advocating internally for solutions to boost long-term partner value.
• This role does not involve selling, closing deals, or negotiating contracts — success is defined by partner performance, retention, and measurable growth, as uniquely defined for each account.

Ideally You’ll Bring:

• Experience in a Customer Success, Partner Success, or growth-focused account role – preferably in a SaaS or MarTech environment.
• Understanding of the digital marketing space, including marketing growth, CRM and Email Marketing - a must.
• Strong analytical skills with the ability to identify and communicate impactful trends in data

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• Self-motivated and comfortable working with autonomy, as well as working collaboratively with a team
• Experience in working with internal and external stakeholders across time zones, locations and cultures
• Focus on “getting things done” in a fast-moving, evolving and challenging environment, which requires excellent organization and prioritization
• Bonus points for: SaaS MarTech experience.
• Strongly Preferred: Digital marketing or performance marketing agency background (or equivalent), working directly with clients on growth strategy, paid media performance, and optimization.

Benefits & Perks

• Opportunity to have a real impact with a high-growth, international organization
• Work remote from anywhere in the world
• Control your time - flexible hours
• Flexible, Unlimited PTO!
• Responsibility from day one, professional and personal growth
• Great company culture, working alongside rockstar professionals from various industries and backgrounds
• Career satisfaction matters, which is why we prioritize open, ongoing conversations about your growth and future.