Human Resources Generalist

About the Company

Focal Point Care is a healthcare services organization focused on supporting providers across post-acute and long-term care settings. The company partners with skilled nursing facilities and other care environments to deliver operational, clinical, and administrative support that improves patient outcomes and drives efficiency at the site level.

With a multi-site footprint, Focal Point Care operates in a fast-paced, service-driven environment where compliance, quality of care, and workforce performance are critical.

About the Role

Focal Point Care is looking for a true Human Resources Generalist to be a hands-on HR professional responsible for supporting the day-to-day execution of core human resources functions across the organization. This role supports the HR Payroll & Benefits Manager, the Vice President of Human Resources, and other HR leaders in the areas of payroll and benefits administration, HRIS transactions, employee lifecycle processes, compliance, onboarding, employee relations documentation, recruiting coordination, and general HR operations.

Travel Requirements

This is a fully remote role, unless you prefer to be hybrid in the Brooklyn or Lakewood office! An EST schedule will also be important for this position.

Responsibilities

• Support the execution of employee lifecycle processes, including onboarding, job changes, transfers, compensation updates, status changes, leaves, and terminations.
• Maintain accurate and complete employee records, personnel files, HR documentation, and related system data.
• Prepare, process, and track HR forms, employee changes, acknowledgments, and other employment-related documentation.
• Support onboarding logistics, new hire documentation, orientation preparation, and employee setup in HR systems.
• Assist with offboarding processes, including documentation, system updates, exit coordination, and final administrative steps.
• Respond to employee and manager questions regarding HR processes, policies, payroll, benefits, onboarding, and general employment matters.
• Maintain organized, auditable, and confidential HR records in accordance with company policy and applicable legal requirements.
• Support the HR Payroll & Benefits Manager with bi-weekly payroll processing through Paylocity, including data entry, review, validation, and issue resolution.
• Serve as a backup coordinator for payroll processing when needed.
• Maintain payroll-related records and assist with auditing employee data for accuracy.
• Process HRIS transactions, including new hires, terminations, job changes, compensation updates, department changes, and reporting structure changes.

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• Support HRIS data integrity through regular audits, corrections, and consistent documentation practices.
• Assist with HRIS reporting, compliance reporting, workflow updates, and system process improvements.
• Serve as a knowledgeable user of Paylocity and help employees and managers navigate routine system questions.
• Assist with employee benefits administration, including enrollments, qualifying life event changes, terminations, employee questions, and reporting.
• Support benefits communication, documentation, and employee education efforts.
• Partner with the HR Payroll & Benefits Manager, benefits brokers, and carriers to help resolve employee coverage, eligibility, and billing issues.
• Assist with annual benefits processes, open enrollment preparation, employee communications, and post-enrollment data review.
• Help ensure benefits records and system data are accurate, current, and compliant.
• Support compliance with federal, state, and local employment laws, regulations, and internal HR policies.
• Assist with required HR documentation, employee acknowledgments, compliance tracking, reporting, and audits.
• Support leave administration processes, including documentation, tracking, employee communication, and coordination with HR leadership.
• Help ensure employee records, payroll data, benefits documentation, and HR processes are maintained in a compliant and confidential manner.
• Assist HR leadership with policy updates, handbook acknowledgments, required postings, and other compliance-related initiatives.
• Maintain awareness of HR best practices, employment law changes, and company policy requirements.
• Assist HR leadership with routine employee relations matters, including documentation, meeting preparation, follow-up, and policy interpretation.
• Help prepare disciplinary documentation, performance-related records, and employee communication materials under the direction of HR leadership.
• Escalate complex, sensitive, or high-risk employee relations matters to the VP of Human Resources or appropriate HR leader.
• Support managers and employees with general HR questions while ensuring consistency, professionalism, and confidentiality.
• Promote a respectful, responsive, and service-oriented HR experience across the organization.
• Support recruiting coordination, including job postings, interview scheduling, candidate communication, background check coordination, and offer documentation.
• Assist hiring managers and recruiters with administrative steps in the recruiting and onboarding process.
• Help maintain accurate recruiting records, applicant documentation, and hiring process data.
• Support a professional and timely candidate experience.
• Assist with new hire readiness, including coordination between recruiting, HRIS, payroll, benefits, and department leaders.
• Provide broad administrative and operational support to the HR team across multiple HR functions.
• Support HR projects, process improvements, employee communications, training logistics, and department initiatives.
• Assist HR leaders at additional work locations with routine HR needs, documentation, and follow-up.

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• Help identify opportunities to improve HR processes, employee experience, documentation quality, and system accuracy.
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field preferred; equivalent experience may be considered.
• Minimum of two years of experience in human resources, HR operations, payroll, benefits administration, employee lifecycle administration, or a related HR function.
• Experience supporting payroll, benefits, onboarding, employee records, HRIS transactions, and compliance processes preferred.
• Paylocity HRIS experience strongly preferred.
• Experience in a multi-location, healthcare, professional services, or growing organization preferred.
• PHR or SHRM-CP certification preferred.

Required Skills

• Strong attention to detail, accuracy, and process discipline.
• Strong comfort working in Paylocity or comparable HRIS/payroll systems.
• Excellent organizational, documentation, and follow-through skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong verbal and written communication skills.
• Professional discretion and ability to maintain confidentiality.
• Sound judgment and ability to recognize when matters should be escalated.
• Service-oriented approach when working with employees, managers, candidates

Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, gender identity or expression, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.