Remote Network Technician II

Insight Global • United State
Remote
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AI Summary

Support commercial and enterprise level customers with network related tasks, troubleshooting, and activations. Requires 3-4+ years of experience with BGP routing protocol, Cisco, Juniper, and Alcatel. Excellent communication skills.

Key Highlights
Fully remote contract role
Support 10,000 network sites
Troubleshoot VPN and connectivity issues
Key Responsibilities
Scheduled network activations
Network turn-ups
Activation failure response
Ongoing communication with vendors and customers
Technical Skills Required
BGP routing protocol Cisco Juniper Alcatel Ethernet technologies IP subnetting
Benefits & Perks
$28-30/hour pay rate
Remote work
Contract until EOY 2026, likely extension to EOY 2027
Nice to Have
Network certification
Cisco SD-WAN experience

Job Description


Title: Network Technician II

Location: Remote in the U.S.

Duration: Contract until EOY 2026, likely extension to EOY 2027

Schedule: Monday-Friday 8am-5pm local timezone hours

Pay Rate: 28-30/hr

**Requires the eligibility and willingness to obtain a Public Trust Clearance

Required Skills & Experience:

  • 3-4+ years of working in a network related role supporting commercial and or enterprise level customers
  • Hands-on experience remoting into VPN and troubleshooting within
  • Experience with BGP routing protocol
  • Experience with routing hardware such as Cisco, Juniper, Alcatel
  • OSI model comfortability layers 1-3
  • Exposure to Ethernet technologies (preferably Ethernet transport)
  • IP subnetting experience
  • Experience communicating to customers and/or vendors

Nice to Have Skills & Experience:

  • Network certification- Network+, CCNA, etc.
  • Cisco SD-WAN experience

Job Description:

A large telecommunications company is seeking a fully remote Network Technician II for a contract extending through 2026. The awarded project will support approximately 10,000 network sites over the life of the contract. Day‑to‑day responsibilities include scheduled network activations, network turn‑ups, and activation failure response, along with ongoing communication with vendors and customers to resolve tickets. Technicians can expect to complete 2–3 activations per day, with each activation typically taking 1–4 hours. The majority of the role involves troubleshooting VPN and connectivity issues, working through Layers 1–3 of the OSI model. This role requires someone who can hit the ground running and thrive in a fast‑paced, activation‑driven environment. This is a fully remote role with ability to work 8-5 in your prospected time zone. Targeted pay rate of $28-30 an hour.


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