Network Field Engineer role involves installation, relocation, and maintenance of network components. The ideal candidate will have 5+ years of experience in complex LAN, WLAN, and UC environments. Proficiency in German and English is required.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Network Field Engineer
Location: Ludwigshafen, Germany
Full-Time Role
Requirements:
5+ years of experience as a Network Technician / Field Engineer in complex LAN, WLAN, and UC environments
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Hands-on experience with Cisco IOS (Layer 1–2) for incident troubleshooting
Experience working with ServiceNow and ITIL processes
Proficiency in German and English (both written and spoken)
Ability to work at heights (up to approximately 3 meters)
Must have access to a car and required safety equipment as per Client regulations
Physical Support Responsibilities:
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Installation, relocation, replacement, and dismantling of network components
Handling LAN devices (switches), WLAN devices (access points, controllers), and UC devices (IP phones, voice gateways)
Patching network devices and powering devices on/off
Checking status LEDs, console access, and providing technical feedback
Performing IOS upgrades, factory resets, and basic recovery of switches and IP phones
Collaboration:
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Work closely with the customer’s remote teams (German & English)
Support implementation projects and troubleshooting activities
Provide detailed technical feedback on devices, cabling, and installations
Locate and access devices as per provided documentation
Soft Skills:
Strong communication skills with remote teams and on-site stakeholders
Ability to work independently and in a self-managed environment
Structured, reliable, and safety-oriented approach
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