Lead IT infrastructure, support, and automation functions. Manage teams, processes, and tools. Drive IT process improvement and security practices.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
We are looking for a hands-on Head of IT to lead infrastructure, support, and automation functions, focusing on scalability, efficiency, and reliability.
Responsibilities
- Lead L1 Support, Atlassian, Microsoft, and Automation teams
- Own Service Desk (Jira Service Management) and support processes
- Manage Jira & Confluence (Data Center), ensure standards and optimization
- Oversee Microsoft 365, Entra ID, SSO, access management
- Build automation solutions (Azure DevOps) to reduce manual work
- Define and control access policies, audits, and security practices
- Handle escalations and complex incidents
- Drive IT process improvement, documentation, and monitoring (Zabbix)
- Participate in IT strategy, budgeting, and cross-team collaboration
Requirements
- 3+ years in IT leadership roles
- Experience building support function from scratch
- Experience managing teams of 10+ people
- Strong hands-on experience with:
- Jira & Confluence (including Service Desk)
- Google Workspace
- Microsoft 365 / Entra ID / SSO
- Azure DevOps (automation)
- Understanding of networking fundamentals (DNS, DHCP, TCP/IP) and Active Directory
- Experience with access management, provisioning, and security practices
- Experience working in companies with 500+ employees
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Nice to Have
- Experience with casino back-office systems
What We Expect
- Strong leadership and ownership
- Ability to build processes in chaotic environments
- Clear communication with business and technical teams
- Focus on automation and efficiency
- Data-driven decision making
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What We Offer
- Fully remote work (Mon–Fri, 10:00–19:00 GMT+2)
- Paid vacation and sick leave
- Competitive salary
- Corporate psychologist support
- Knowledge sharing and internal events
- Opportunities for continuous professional growth
- Dynamic environment in a fast-growing, profitable company
Join us to build and scale high-impact iGaming products and directly influence business growth.
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