Lead IT operations and service delivery for a fintech company, ensuring secure, reliable, and scalable IT systems for a globally distributed workforce.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Job Description
Conquest Planning is a leading financial planning software company on a mission to deliver personalized financial advice to more people. Founded in 2018 by a team with over 30 years of experience building market-defining planning technology, Conquest is once again transforming the industry — this time with a modern, AI-native platform that helps advisors deliver advice with clarity, confidence, and scale across the entire wealth spectrum.
We are seeking an Information Technology (IT) Manager. Reporting to the Vice President, IT, Security & Compliance, the IT Manager is accountable for the delivery of secure, reliable, and scalable IT services that enable the company to operate efficiently in a regulated fintech environment. The role ensures technology systems support a globally distributed, fully remote workforce while meeting security, compliance, and business requirements.
The Information Technology (IT) Manager will be local to Winnipeg, Manitoba. This is a remote / work from home opportunity with periodic in-office meetings.
Key Accountabilities
- Own overall corporate IT operations and service delivery.
- Manage IT tooling, access, devices, and vendor relationships.
- Support employees globally across multiple time zones.
- Operate effectively within regulated and audited environments (e.g., SOC 2, ISO 27001/27017/27018).
- Lead, coach, and develop the IT team.
IT Strategy & Operations
- Execute an IT strategy aligned with business goals and regulatory requirements.
- Ensure the availability, reliability, and scalability of IT systems.
- Manage the IT budget, vendors, procurement, and the asset lifecycle.
- Partner with Security & Compliance to maintain required controls.
- Own execution of identity and access management (IAM), endpoint security, device management, and data loss prevention (DLP).
- Coordinate IT incident response, audits, and ongoing risk assessments.
Systems & Infrastructure
- Own administration of corporate SaaS applications, cloud platforms, Mobile Device Management (MDM), and collaboration tools.
- Drive automation and modernization to reduce operational risk and manual effort.
- Ensure secure remote access, business continuity, and disaster readiness.
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End-User Support
- Lead IT support services, including onboarding/offboarding, hardware deployment, and ticket resolution.
- Provide consistent, high-quality support for a remote workforce.
Project & Change Management
- Lead IT initiatives such as system migrations, tool implementations, and security rollouts.
- Evaluate new technologies and guide adoption.
- Manage change to minimize disruption and ensure stakeholder alignment.
Decision Rights
- Select and manage IT vendors, tools, and service providers (within budget and security constraints).
- Define standard IT processes, configurations, and support models.
- Approve IT access, device standards, and lifecycle policies.
- Escalate risk, security, and availability issues to executive leadership as required.
Key Interfaces
- Security & Compliance: shared ownership of controls, audits, and incident response.
- Engineering/DevOps: tooling integrations, access models, and infrastructure dependencies.
- People & Culture: onboarding/offboarding, device provisioning, and employee experience.
- Finance: budgeting, vendor spend, and procurement governance.
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Qualifications
- 10+ years of progressive IT experience, including people leadership and service delivery ownership.
- Strong expertise with cloud environments and SaaS administration, including IAM, MDM, endpoint security, application management, integrations, and automation.
- Working knowledge of ITIL and related service management frameworks.
- Excellent leadership, communication, and cross-functional collaboration skills.
What to expect
- An inclusive culture comprised of extremely talented individuals.
- A leadership team with a proven track record of success.
- The opportunity to join a company as it expands across the globe.
- Competitive compensation and generous benefits.
How to Apply
We’re excited to learn about you and want to give you the opportunity to set yourself apart from everyone else. Along with your Resume, send us a personalized Cover Letter, Email or Video telling us why you are interested in this job, the fintech industry, and the reason you would like to work with us.
Next steps
If this exciting opportunity is of interest to you, please forward your application as described above with Information Technology Manager in the subject line to Human Resources at human.resources@conquestplanning.com by May 14, 2026.
We thank all applicants for their interest. Only those invited for an interview will be contacted.
Conquest Planning Inc. is an equal opportunity employer. Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please contact human.resources@conquestplanning.com.
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