Community Manager

lmtd United Arab Emirates
Remote
Apply
AI Summary

We're looking for a Community Manager to engage with communities, handle DMs and comment threads, and be the frontline responder for real-time trends, questions, and sentiment. The role bridges content, customer service, and social storytelling. The ideal candidate has 2-4 years of experience in a community or social media management role.

Key Highlights
Monitor social channels daily and respond to comments, questions, and mentions
Moderate conversations and foster an inclusive, brand-safe online environment
Identify user-generated content, trending topics, and relevant conversations
Key Responsibilities
Monitor social channels daily and respond to comments, questions, and mentions
Moderate conversations and foster an inclusive, brand-safe online environment
Identify user-generated content, trending topics, and relevant conversations
Escalate customer service queries to the right internal or client-side teams
Provide weekly sentiment and engagement updates
Work closely with the content and strategy teams to feed community insights into planning
Support the implementation of engagement strategies and campaigns
Technical Skills Required
Native apps AgoraPulse Talkwalker HootSuite Sprinkler
Benefits & Perks
Remote work
Flexible work arrangement

Job Description


We’re on the hunt for community-first thinkers who live and breathe social. If you love diving into the comments, have a knack for conversation, and can turn followers into fans, you might be the next Community Manager at LMTD.


About the role:

As a Community Manager, you’ll be the voice of the brand in online spaces. You’ll engage with communities, handle DMs and comment threads, and be the frontline responder for real-time trends, questions, and sentiment. Your role bridges content, customer service, and social storytelling - all in one.


Key responsibilities:


  • Monitor social channels daily and respond to comments, questions, and mentions
  • Moderate conversations and foster an inclusive, brand-safe online environment
  • Identify user-generated content, trending topics, and relevant conversations
  • Escalate customer service queries to the right internal or client-side teams
  • Provide weekly sentiment and engagement updates
  • Work closely with the content and strategy teams to feed community insights into planning
  • Support the implementation of engagement strategies and campaigns


What we’re looking for:


  • 2-4 years of experience in a community or social media management role
  • Strong communication and writing skills (with a good sense of tone and humour)
  • Experience in managing communities in both English and Arabic
  • Ability to multitask across multiple accounts and platforms
  • Comfort in using social media tools for monitoring and publishing (Native apps, AgoraPulse, Talkwalker, HootSuite, Sprinkler)
  • A deep understanding of social platform etiquette, slang, and meme culture
  • Familiarity with Spriklr, Hootsuite,


This is a remote role for someone who’s digitally savvy, quick on the keyboard, and naturally engaged with the world online.


Similar Jobs

Explore other opportunities that match your interests

Sales Operations Manager

Marketing
6d ago
Visa Sponsorship Relocation Remote
Job Type Full-time
Experience Level Mid-Senior level

onboard

United Arab Emirates

Marketing Manager

Marketing
1w ago
Visa Sponsorship Relocation Remote
Job Type Full-time
Experience Level Mid-Senior level

ai jobs

United Arab Emirates

Growth Marketing Manager

Marketing
1w ago
Visa Sponsorship Relocation Remote
Job Type Full-time
Experience Level Mid-Senior level

joblet-ai

United Arab Emirates

Subscribe our newsletter

New Things Will Always Update Regularly