Mercor is seeking an HR Operations Expert to build long-horizon people-ops tasks, develop employee inquiries, and design HRIS work scenarios. The ideal candidate has 3+ years of experience in HR operations and expertise in HRIS, leave administration, and benefits administration.
Key Highlights
Key Responsibilities
Technical Skills Required
Benefits & Perks
Nice to Have
Job Description
About The Job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.
Position: HR Operations Expert
Type: Contract
Compensation: $55–$80/hour
Location: Remote
Role Responsibilities
- Build long-horizon people-ops tasks with deterministic rubrics to grade agent performance against verifiable ground truth.
- Develop scenarios for employee inquiries with documented correct answers and benefits questions aligned with plan documents.
- Construct lifecycle events scenarios, including onboarding/offboarding checklists and leave decisions with FMLA/ADA determinations.
- Design HRIS work scenarios with data updates and benefits enrollment based on rule-based eligibility outcomes.
- Ensure scenarios are challenging and require long sessions of focus.
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Must-Have
- 3+ years in HR operations or people operations.
- Expertise in HRIS (e.g., Workday, Rippling, BambooHR, Gusto, Justworks), leave administration (FMLA, ADA), benefits administration, or FLSA classification.
- Comfortable with HR artifacts: policy responses, offer letters, change forms, leave decisions.
- Clear written communication; articulate reasoning step by step and encode into deterministic rubrics.
- SHRM-CP / PHR certification.
- Hourly contractor
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- Upload resume
- AI interview based on your resume
- Submit form
- For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome
- For any help or support, reach out to: support@mercor.com
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